Dreams

483 ratings
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Location

Unit 1B, Bradbeers Retail Park, Hedge End,,
Southampton, SO30 2QY

Aaron R

By Aaron R | 4/17/2021

Tam and Jim were very friendly, open and honest really helped us when we have no clue abouts beds

Michael C

By Michael C | 4/17/2021

Very quick and easy to purchase the bed and mattress we wanted, the assistant was new (had only been there a week) but was confident and helpful as well as friendly and knowledgeable!

Mike W

By Mike W | 4/17/2021

Tam was particular helpful, very good with our child and very knowledgeable about the beds. The store was clean, and was being cleaned, nice and safe, lots of space.

Diana H

By Diana H | 4/16/2021

The assistant, James A, went above and beyond to help me choose the right mattress and base for my height

Jane F

By Jane F | 4/16/2021

The assistance was good, timely and well given. Friendly without being pushy.

DavidS

By DavidS | 4/16/2021

The girl that dealt with us was only 2 days in the job but was very good at explaining what the product should do.also we were assessed on dream bed machine Perfect

PhilC

By PhilC | 4/16/2021

The welcome I received was special, the service from the Manager Jim and Claire was first class.

J & T

By J & T | 4/15/2021

We were met by James, explained what we were looking for and he helped us find what that was. He listened to our needs & put these first. Answered our questions with great knowledge. James was very polite, Respectful and knowledgeable of the products. Once we completed the sleep machine he arranged a protective pillow cover & showed us all the range that suited our needs, never once put pressure on us. Offered us refreshments, ran through our purchase twice with us to ensure it was correct from start to finish. Even the other staff came over very friendly store. Would definitely come back . Great customer service with a polite attitude. Well done

Neil from Southampton

By Neil from Southampton | 4/13/2021

I was highly impressed with the sales representative (Kieran). He listened very carefully to our needs (rather than assume) and didn't try to push us in a direction we didn't want to go.....namely a foam mattresses. The end result was that we purchased a natural Flaxby mattress. Very impressed.

Charlotte11

By Charlotte11 | 4/13/2021

We were greeted as soon as we walked into the store and had exceptional service from the get go from Kieran! The store was well laid out & had lots of options in store to see what we could get. Everything was explained to us & time was spent understanding our needs/wants.