By Gary W. | 3/28/2022
"Scheduled a winter/summer tire swap. Got into the Shop quickly. While the wheels were off, the Service Technician inspected and recorded the tire wear on both sets of tires, inspected the Breaks, Steering linkage and Springs and Shocks. Since these are major safety components, I was impressed with the overview of the system; rather than just the single components that I had initiated the service for. I feel the Service Technician exercised a professional service approach for his customer. Taking all the mystery out of the safe operation of my vehicle sure makes my travels less of a future concern or a surprise on the busy roadways in Ontario. The Service Technician also noticed that my oil and filter needed changing as well. That too was added to the service the same day; without needing to reschedule. I left feeling secure and happy with the overall Service; because it was very Professional. That feeling of being in good, ethical hands means a lot!"
By Anonymous | 5/8/2024
Very helpful good price
By Ashleigh J. | 3/27/2022
Best customer service from Bryan!
By Corey R | 5/4/2024
The manager was able to squeeze me in for a seasonal tires on rims swap out, they fit me in on a Saturday, and had the work done quickly. My two children were there with me, and the manager as soon as he took care of the business side of things with me, interacted with the children and answered their questions, and even offered them candies from the customer appreciation dish, and even gave them a snack bag of Oreos. The service tech that worked on my vehicle was happy to answer my questions about the condition of my brake pads and rotors. The team was professional, polite, although as a fellow skilled trades I might be slightly biased, the Midas team in Stratford are top notch.
By Mark C. | 3/22/2022
Very thorough inspection and service manager gave great advice on preventative maintenance. Finished on time and on quote. Very impressed
By Lynn B | 5/3/2024
Done in a timely manner at a good price
By Gary B. | 3/11/2022
Great service Brian .............Thank you..........Gary Blum .
By Anonymous | 4/18/2024
30 yrs with Midas always great service.
By Judy W. | 2/25/2022
They kept me informed of the work and did it very quickly which was appreciated.
By Anonymous | 4/17/2024
The work was done ina timely manner and a reasson price.
By Len D. | 11/23/2021
"The Midas team took great care of me and were very quick and neat. The service manager, Brian Grasby did a great job on getting me in and out quickly especially at a very busy time of the season, a very big asset to your business, thank you!"
By Andrea B | 4/16/2024
Great service, knowledgeable and kind manager.
By Christopher S. | 11/22/2021
I brought my BMW i3 to Midas for a brake inspection. One of the brake calipers was found to be frozen. The recommended standard Brake Service successfully restored the brake function avoiding unnecessary major brake component replacement. Fantastic serv
By Judy K | 4/15/2024
Was able to schedule my appointment when I wanted. Work was done fast and efficiently.
By Heather C. | 9/2/2021
no problem and was faster than previous oil changes...
By Rob M | 4/8/2024
Communicates what's going on and provides updates. Willing to fit me in to their schedule.
By Kevin M. | 8/23/2021
I was in a pinch after my muffler broke from the pipe. Midas Stratford was able to get me in quickly and got me going again in two hours. Highly recommend this midas and their crew. Super happy with both the people there and their service to fix my exhaust
By Mike C | 4/5/2024
Booked an appointment for a tire change over and oil change. Was very quick and was told the condition of my brakes. I know the rear brakes are getting bad but have a mechanic that works on my car.
By Wanda B. | 8/7/2021
You did a great job on my journey
By Fix A | 4/4/2024
Staff go above and beyond always. They are kind and fair.