Dreams

Carl (Basingstoke) was brilliant. Jim and Ellie (I think) gave us useful pointers and were aware we were waiting, and answered quick questions while their current customers were deciding. As soon as Carl was free, he checked we knew what we wanted, advised of the differences and customisation choices available, and explained the 40 day satisfaction etc. Ordering and purchasing was easy and simple, well explained, clear to book a date in and the available services of collection/assembly well detailed. Thanks Carl!

The assistant was very helpful listening carefully to my requests and responding thoughtfully. There was plenty of choice and I came in thinking I would spend £500 but in the end purchased a top end mattress having decided a good night's sleep is worth the expense.

Approached by sales person immediately on entering shop. Personal attention throughout selection of bedding

We were helped immediately upon entering the store. The assistant was knowledgeable and helpful.

We were greeted by the store manager who understood our requirements and was very helpful.

All the staff were very polite. The main person that helped me choose the correct mattress was called Carl. He was very knowledgeable, friendly and very polite. Listened and didn't push for a sale at all.

We were served by Angelika. She was very helpful without being too pushy.

The sales assistant was never over pushy knew her stuff without over complicating anything .We knew within 15 minutes of tryin many mattresses which we wanted.She was very polite and made sure we had a covid safe visit troughout.

When in everyone very nice and friendly Carl was very helpful and speed of order was very good I am very happy with the basingstoke store

We were looked after by Carl Stephens, who was highly knowledgeable of your products, and took the time to find out our needs, and provide us with the options available to meet them.