Dreams

Well informed shop assistant took plenty of time to listen to our needx

The staff were so helpful, considerate and knowledgable, it made for a very smooth experience from start to finish

The assistant very pleasant, polite and knowledgeable on the product I required.

Your salesperson Carl ( or Karl ) was extremely helpful. He explained the various options available to us once we explained our needs. Nothing was too much trouble. He really helped the decision making process and therefore got our order.

We visited the Dreams store in Basingstoke, just to begin with looking at mattresses. we were given a warm welcome and it also felt covid safe. We were greeted by a pleasant gentleman called Jim. He introduced himself, and began to ask questions in order to assess what we were looking for to help with our needs. He was very informative, and obviously new his products. We tried the beds which he also brought pillows for us as well. By the time we were ready to leave, we had purchased a mattress, 2 pillows and a mattress protector. Jim was a very nice polite gentleman, who wasn't pushy like some sales people, but made us feel able to ask questions without being pressured into buying. Would recommend this store.

The assistant was helpful and explained the different options avaliable so we could make an informed decision.

Clean bright shop. Very friendly and helpful assistant. Offered a drink. Explained about different types of mattresses. Being able to try as many beds as we liked.

Chris was very helpful. Very well informed

Very impressed with the customer service ,Chris was knowledgeable, friendly and helpful.

No problems, got what we came for in a decent time scale.