Midas

115 ratings
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Location

387 1/2 Ontario Street,
St. Catharines, ON L2R 5L3

Miss M.

By Miss M. | 1/30/2016

I have gone to this location for a while the service to my car is great the counter service has always been bad but writing today because it's getting worse... There for service which I pay for yes it's not free but the attitude of the girl at front desk i

Thierry T

By Thierry T | 1/4/2024

Very good customer service. Front desk attendant was very helpful.

Dan R.

By Dan R. | 6/15/2021

Priced out a muffler walker#56233 midas 700.00 Amazon 237.00.woman on phone chuckling told me it?s a different manufacturer. Not true identical part .Purchased all required parts from a Parts store in town for 400.00 total Midas charges 105/hr quoted me 1

Mihail S.

By Mihail S. | 1/4/2024

I was able to get an appointment the day that I discovered an issue with my car, and had my service completed within two hours of arriving for my appointment.

Justin D.

By Justin D. | 3/9/2021

"If you're not paying attention to small, minor details, am I supposed to feel confident that you will pay attention to bigger, important ones? I'm still washing the grease off of my hands that covered my steering wheel and door. The oil change sticker has "

BruceH

By BruceH | 12/18/2023

Very accommodating, excellent communication, appreciated the email showing what was done. Fair price, and was work was performed quickly.

James S.

By James S. | 9/7/2019

"Had a ball joint and other work done over year ago, ball joint then failed,luckily causing no damage, was replaced and now 6 months later failed again causing repairs of over $400 dollars because of a faulty part and all they covered was the ball joint. In"

Paul L

By Paul L | 11/23/2023

Seasonal tire changeover (kinda). They put the wrong tires on the wrong rims but they called to clarify and it was resolved immediately, without hesitation. My explanation was probably what was ay fault. Definitely 10/10 though!

Alisha S.

By Alisha S. | 9/3/2019

Well where to start I took my car in for a estimate as i knew what the problem was trying to find cheapest price around.. I left with estimate in hand get on qew driving 100kms a hr and my hood starts shaking drastically good thing im aware of my surroundi

DVD

By DVD | 11/18/2023

I called to make an appointment about an oil change and they didn’t have room for me initially but the guy said he could try and fit me in, and he did, and I tipped him for that cause that was doing me a big favouf

David D.

By David D. | 5/16/2019

Upon booking my Midas appointment for 8am May 14 I was assured by the counter staff the simple resonator replacement job would take 45 minutes to an hour tops this was vitally important as I let them know I had an important medical appointment in the Falls

Heather

By Heather | 11/11/2023

There were 2 men at the counter. I did not have an appointment and i needed an alternator belt put on as mine broke. They took my car in as quickly as they could and were super friendly. Perfect customer service!

Brian H.

By Brian H. | 5/6/2019

"Had an appointment for a brake check. Arrived for apt. to be told they couldn't honour the apt as not enuf staff. Response from desk, I have been meaning to call you. Travel from out of town and take time from work to be told this. Customer service just is"

Anonymous

By Anonymous | 11/10/2023

Very friendly and got us right away for a new muffler. Would love it if you offered ride home and back

Courtney S.

By Courtney S. | 7/16/2018

Went in on Saturday for a tire repair and oil change. I was told the tire was not repairable as the side wall was blown. I was offered to have 2 tires replaced for a total cost of $300. I wasn't prepared to spend that money without shopping around first.

Sarah

By Sarah | 11/10/2023

The guy at the desk on November 10th at 9 am was so kind and he explained they had sick calls so that’s what my oil change took an hour and a half he gave me a discount for the inconvenience he was great !

Linda  J.

By Linda J. | 2/21/2018

Is that Rick guy a mechanic?? He doesnt seem knoweldgable. I will be checking CRA to see if he is paying taxes on the cash he takes from customers who are his friends? I notice Midas had its doors open so i tried to get service... he tried to ignore me

Faustino (Frank) B.

By Faustino (Frank) B. | 11/6/2023

Hands down the front desk service was amazing from me arriving over a half hour late the gentleman who first checked me in and Frank who followed up and reassured me it was totally ok and didn’t skip a beat and made me feel like that I wasn’t even late.

jack k.

By jack k. | 2/6/2017

"Most un-ethical business I have ever dealt with. They do not live up to their warranty claims, they do not hold their word, they lie to your face. They use inferior parts.I had Midas in St Catharines do my front brakes at a cost of $1057.4312000 km later t"

Cnoman

By Cnoman | 11/3/2023

It was a pleasant atmosphere and the staff were friendly.