By Cassandra M. | 11/15/2019
I booked an appointment for Friday November 15th at 2:30 so I was there at 2:20pm and I waited till 3:45 until I got so frustrated and just left. I wasn?t called as to where I went or anything because after waiting over 1 and a half I didn?t get my oil cha
By Sally T. | 2/5/2019
The staff are friendly and helpful and let me know just what I needed with a free estimate. The car was in and out in a couple hours so I just sat and read an a Pulitzer Prize winning novel that they had along with many others in their sunny front office.
By Clive M. | 8/11/2019
Arrived at the shop to ask the owner to fix a piece of my bird feeder.There was a 2? x 13? piece of scrap on the floor and it took 25 seconds to expand the end for my feeder.The owner said $20 bucks I couldn?t believe it.$10 was overpayment most would do a
By John L. | 1/28/2019
I travel on the GO and that day I was late arriving at 430. The guys gave me an estimate in 10 minutes and agreed to fix the muffler before 6 pm. They had to order the part and it arrived by 5. They finished the work by 6 pm. Everybody went home happy in
By Steven G. | 8/21/2018
"Absolutely horrific experience. My car was delivered to Midas Whitby for a basic engine diagnostics. Upon review it was determined the engine needed replacing and I was quoted $6000.00. Six weeks later the car was not completed, I had the car towed to a re"
By v b. | 1/1/2019
Good job guys
By Ahmed A. | 7/31/2018
"Fast and easy for an oil change. Once done in the garage, worker turned on my car, revved it super loud to hear my custom exhaust and red lined it, then when backing out did the same thing while the clutch was half way out while reviving supper high, causi"
By Gord L. | 12/3/2018
Fixed my car and had it back to me in the time requested.Happy Customer.
By Barry . | 6/28/2018
Based on an 8 am appointment and leaving the shop after 9:30 am for simple oil change and Midas offered tire rotation is not good..Reason..sorry we overbooked and we (daily) look after a major rental fleet - that obviously comes first.. So much for having
By anonymous | 11/24/2018
Great honest service. Should me work that needed to be done.
By Simon P. | 4/12/2018
"Went in around 9am for front brake replacement which was under warranty with Midas. Arvin(new owner?) greeted me and was pleasant. Vehicle was looked at right away which impressed me. However, as I waited and observed the staff and how things operated, "
By Jennifer S. | 11/19/2018
"I have been bringing my cars here for 20* years, wouldn't go anywhere else.Dino (GM) always goes out of his way to provide his best service and it is verymuch appreciated. I'd recommend everyone there."
By Jim P. | 3/24/2018
It took them at least 1 1/2 hours to do an oil change and install a air filter. I got home and my engine light and oil light came on. THEY FORGOT TO PUT THE OIL IN THE CAR. Very lucky the engine did not seize. They sent a person with oil and he apologized
By Bharat M. | 11/19/2018
Excellent service from the staff at Whitby Midas once again. Full brake service on my wife's car this time. Very competitive pricing and courteous service. Convenient customer drop and pickup. Work done on time as promised with a surprise discount. Happy t
By Khurshid I. | 9/28/2017
"I used to go to this location as the staff were very friendly and courteous. For the past twice that I went, there was a young man on the store front who clearly lacks customer service skills. He has no idea on how to treat his customer or even talk proper"
By Gord L. | 10/21/2018
"Had the car towed to Midas by CAA,starter was gone,fixed and ready to go in the frame time I needed.Great job Midas on Dundas in Whitby."
By C B. | 8/5/2017
On a Saturday morning with no one ahead of me. Reason: they didn't actually have the air filter in store that they said I needed and the guy driving it to the store was stuck in traffic . They didn't tell me any of this until I had already been waiting ov
By Sally T. | 9/18/2018
"Thanks to a fast and efficient, courteous and knowledgeable staff, I was able to get my car fixed in about an hour. A small but vital part called the Flex Pipe had a hole in it that was making it noisy to drive. I had taken it to a Ford dealership first an"
By Alice B. | 7/27/2018
Absolutely satisfied. Now I know my OLD car has arthritis. I can hear the pain of it all.Your Rockin' Richard (mechanic) is the best. Very knowledgable and explains clearly what is wrong with your car. Impressed with your place.Tracy is also very good

