Midas

206 ratings
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Location

43421 West Twelve Mile Road,
Novi, MI 48377

Tim D.

By Tim D. | 10/29/2018

"Manager that replaced Jon is absolutely terrible. Been here numerous times before and never had a problem. Now, all of a sudden they won?t rotate my tires. They claim the spacers are incorrect. Funny they had no problem rotating my tires on my three previo"

Lox Lady

By Lox Lady | 3/15/2023

My own auto dealership recommended this Midas location in Novi, Michigan for a new muffler, indicating it would definitely be less expensive and likely take less time to install! They were 110% correct. Everything about this experience from start to finish was excellent. TJ, was so personable and patient, yet professional and efficient. He explained everything to me in a way I could easily understand.

Anonymous

By Anonymous | 3/10/2023

They got me right in fixed my windshield blades🤗

DM

By DM | 3/8/2023

Everyone was very knowledgeable and very kind.

Mary Jane

By Mary Jane | 3/2/2023

The intake person was very nice and efficient. She explained everything and advised if I wanted to go out to shops nearby, she would call when car was ready. It appears they checked many car functions and told me all was well and sent me on my way.

Peter S

By Peter S | 2/28/2023

Great, Great, Great!! Manager was very concerned polite friendly knowledgeable

Tiffany H

By Tiffany H | 2/25/2023

Friendly and quick service without an appointment. Was in and out in an hour!

Anonymous

By Anonymous | 2/20/2023

My service coordinator was outstanding, empathetic and creative with what needed to happen during my cars visit

JLPL

By JLPL | 2/10/2023

Alex the Manager is very professional and kind and knowledgeable Counter Staff is excellent with customer service

L.J.

By L.J. | 2/7/2023

All employees really seemed to care.

Steve Sharpy

By Steve Sharpy | 1/28/2023

Came in early on a Saturday. We're very busy. Needed new brakes. Manager "Alex" said he could squeeze me in. Kept me informed about inspection, price and time of service. Both front desk personnel were very friendly to all who came in that day. Even mechanics and techs that came in lobby were friendly. Satisfied with the overall experience. Will be back for future mechanical problems and oil changes.