Midas

374 ratings
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Location

2102 Alexandria Pike,
Newport, KY 41071

Deb D.

By Deb D. | 9/27/2018

You did great... Thanks for the speed in which you changed my oil...

cjfky

By cjfky | 6/5/2023

Was in for service on April 14. Several things were addressed, including front brake pads and rotors. Yesterday I heard a grinding noise that sounded like a brake problem to me. I returned to Midas right away as a walk-in and they replaced the parts at no charge. I was certainly satisfied.

Linda C.

By Linda C. | 9/26/2018

"After dealing with 2 other local auto service companies, Midas has been a wonderful change. I have been using Midas service forover 2 years and am completely satisfied.The employees are friendly, honest and polite!I would recommend Midas to everyone."

AM

By AM | 6/5/2023

The issue was quickly identified, the work was described, and the associated pricing provided. The timing of the job was given. I was provided an update while I was there and the job was completed within the timing provided.

Pat C.

By Pat C. | 9/11/2018

This Midas shop has a great group of employees.....always very professional

Tim L

By Tim L | 6/5/2023

The whole Midas Team was helpful and informative. Was given the price at the beginning and that's what it was in the end!

Shirley K.

By Shirley K. | 8/31/2018

"Gary, the technician, was very thorough and proficient. Manager, Brian Dill was very accommodating."

Tammy s

By Tammy s | 5/24/2023

Price reasonable, prompt, friendly

Micah P.

By Micah P. | 8/24/2018

I've been taking my vehicles to Midas for over 10 years now and have never been let down. The front office is very welcoming and always happy to help with whatever they can. Most importantly each mechanic is willing to speak to you directly about the vehic

Marci B

By Marci B | 4/27/2023

Great service.

Ron  T.

By Ron T. | 7/31/2018

Ed took care of my car. Needed oil change tire rotation brake pads and a caliper which ed discovered was binding. All in all it was some of the best auto service I?ve had in years. It truelly was five star service. Thanks Ed??

Anna

By Anna | 4/25/2023

I had a screw in my tire. I called they said I could come and that they had time. I showed up by noon and by 1245 I had a fixed tire and was on my way. They were kind, efficient, and provided great service.

Grace M.

By Grace M. | 7/9/2018

"They we thorough, asked for my approval of every service they recommended to be performed. When they discovered some services weren't required, they didn't do them and saved me money. The work they did do was exactly what I needed and right where they esti"

Andrew

By Andrew | 4/1/2023

Gary was very transparent and helpful. He earned a loyal customer for life.

Robert H.

By Robert H. | 6/6/2018

service was great and the staff was friendly and efficient.I would choose this shop for future service.

Greg M

By Greg M | 3/29/2023

Friendly knowledgeable professionals who could explain my problem and what was needed. I brought my car in for an exhaust problem and they did a free safety check and told me my car was good. One thing I do want to mention about Midas, advertising and your surveys. I have gone to Midas over the years in OH before moving to KY and I only went to Midas when I had exhaust problems. At this location in KY they explained they do all types of car repairs except for rebuild of engines. I did not know this, I have been looking for a local mechanic and never considered Midas except for exhaust. One thing odd when I applied for you credit card and took some surveys exhaust work wasn't even an item to select, I had to use other. Get the message out, full service vehicle repair, 6 days, professional reliable service with a guarantee done quickly. My only negative is you are not open late at night for those of us that get off a 5 or later.

Jason C.

By Jason C. | 5/25/2018

Job well done

Camille E

By Camille E | 3/23/2023

Prompt,and courteous. Professional

Gabriella J.

By Gabriella J. | 5/25/2018

Thank you for the fast and friendly rescue this morning. Greatly appreciated!

George R

By George R | 3/10/2023

Explained clearly with preapproval on work scheduled....