Midas

Best customer service around.

No other shops would even look at my car. Brian told me to bring in my car and they were able to fix it.

Thanks for taking car of my car & letting me know what was wrong with it. I will always trust Midas with my car that I may have.

The whole Midas Team was helpful and informative. Was given the price at the beginning and that's what it was in the end!

I always am greeted by your techs with most upright respect and they are a friendly bunch of guys...I give them a 10!

Was in for service on April 14. Several things were addressed, including front brake pads and rotors. Yesterday I heard a grinding noise that sounded like a brake problem to me. I returned to Midas right away as a walk-in and they replaced the parts at no charge. I was certainly satisfied.

Gary was so friendly and walked me step by step and I was grateful for that. Thanks Gary for your excellent service!

The issue was quickly identified, the work was described, and the associated pricing provided. The timing of the job was given. I was provided an update while I was there and the job was completed within the timing provided.

I came in for an oil change and was told my engine light was on. They checked it out and it was a minor fix. I had great service and I will trust to bring my car(s) back again.

Price reasonable, prompt, friendly

"I dropped off my car yesterday at Newport Ky. Midas for an exhaust leak, it turned out to be minor and Manager Brian called me within an hour to tell me it was done. I'll definitely be returning for all of my automotive needs."

Great service.

Great service.Very friendly and professional.

I had a screw in my tire. I called they said I could come and that they had time. I showed up by noon and by 1245 I had a fixed tire and was on my way. They were kind, efficient, and provided great service.

"I was travelling with my sons baseball team from Toronto, when I realize that my oil was very low and in need of a change. Not only were the servicemen from Midas professional but they were extremely sincere and accommodating to me and my son?s tourname"

Gary was very transparent and helpful. He earned a loyal customer for life.

"I just wanted to take the time to post my opinion regarding the great customer service that was provided by Ed and crew at Midas Newport. I only bought two tires this visit, but I will think of them first regarding any future purchases. Good communication"

Friendly knowledgeable professionals who could explain my problem and what was needed. I brought my car in for an exhaust problem and they did a free safety check and told me my car was good. One thing I do want to mention about Midas, advertising and your surveys. I have gone to Midas over the years in OH before moving to KY and I only went to Midas when I had exhaust problems. At this location in KY they explained they do all types of car repairs except for rebuild of engines. I did not know this, I have been looking for a local mechanic and never considered Midas except for exhaust. One thing odd when I applied for you credit card and took some surveys exhaust work wasn't even an item to select, I had to use other. Get the message out, full service vehicle repair, 6 days, professional reliable service with a guarantee done quickly. My only negative is you are not open late at night for those of us that get off a 5 or later.

"yes. pointed out some things that needed attention, but were not pushy."

Prompt,and courteous. Professional