Midas

374 ratings
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Location

2102 Alexandria Pike,
Newport, KY 41071

Emily B.

By Emily B. | 3/9/2018

"The last-last time I came into this location for an oil change, I was greeted with excellent customer service. Upon leaving I was given a detailed report of everything going on with my vehicle, which the man went over with me item by item. This included qu"

Jack A.

By Jack A. | 10/22/2022

Pricing was fantastic, scheduling was easy, staff was extremely friendly & helpful (Gary was a fantastic mechanic), & the overall experience was great.

anonymous

By anonymous | 2/1/2017

They changed the oil but did not rotate the tires as the advertised offer was for. Only after I pointed out that fact did they rotate the tires. Somewhat questionable antics.

First visit

By First visit | 10/12/2022

The man who scheduled me and was answering calls while I was there was friendly and knowledgeable. He helped me to understand what they were doing with my car. The mechanic complimented me on the consistent service on my car and it’s condition.

Emily K.

By Emily K. | 9/27/2021

"I needed a muffler repair job, and I called ahead to see if Midas could squeeze me in that day. The interaction was friendly enough, and they told me that I could bring my car in. When I got to the counter, the man working the counter talked over me and st"

Cookie mccleese

By Cookie mccleese | 10/11/2022

Reasonable and and all the guys are very friendly

Jesiah Y.

By Jesiah Y. | 8/23/2018

Tried to make me spend more money then needed. They did the oil change and lied and told me I needed new brakes. I took it to another mechanic he told me my brakes would last me another 7 months. I didn?t appreciate that at all

Renee L

By Renee L | 10/7/2022

Brian Hill provided excellent customer service. He is professional and easy to talk to. My brakes & rotor were done in time for my trip out of state.

Amber H.

By Amber H. | 7/19/2017

"I have been a customer at this location for about 5 yrs. At my last visit a few weeks ago I had a simple oil change and tire rotation done. When they were finished with my car, I went to pay and the technician didn't say anything about my car. Typically, t"

Tim E.

By Tim E. | 10/1/2022

Brian and the rest of the staff are always helpful and communicate with me often every time I bring my car in. Couldn't be happier with the quality of service I get there!

Karen B.

By Karen B. | 2/28/2015

I just had four new tires put on about 3-4 weeks ago (around the beginning of Feb 2015). Although I was satisfied with the great price of my tires I was not happy at all with the way that their manager and asst manager was putting down Firestone the previo

Mrs. Burbridge

By Mrs. Burbridge | 10/1/2022

Mr Darrell took the time to explain the service and gave me good information bout my vehicle

Jordan F.

By Jordan F. | 7/17/2013

The service required took much longer than I expected and much longer than I was told. The service took up way more of my day than it should have.

Maureen

By Maureen | 9/26/2022

I've been going there for many years. Brian and Daniel are friendly, knowledgeable and fair.

Brian K.

By Brian K. | 1/23/2022

I got a great oil change and tire rotation and balancing. Everyone was great and very helpful. THEN I went back two days later to inquire about getting my headlights fixed and a different older gentleman was incredibly rude and disrespectful. This used t

Shalisa Davis

By Shalisa Davis | 9/16/2022

I only bring my cars to midas in Newport I won’t go anywhere else. I love the workers there. They are kind,honest and always do a wonderful job.

Tina D.

By Tina D. | 1/12/2022

If you can't leave your car they don't want to work on it. Lost me as a customer

JCFORDYCE

By JCFORDYCE | 9/6/2022

friendly knowledgeable, polite service technicians and manager; outstanding service -- YES I will return.

Ronald R.

By Ronald R. | 7/9/2021

"My son took in vehicle for estimate and was given a list that included everything from fixing the front bearing and half shaft to a four wheel brake job including flushing the brake line on a 2002 vehicle. Total cost was over $2,000......I transported the"

Luticia w

By Luticia w | 9/3/2022

I’m coming here for years Brian and Daniel and Gary treat me with highly respect I refer my children to this minus and others