Midas

134 ratings
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Location

6009 Gull Road,
Kalamazoo, MI 49004

Laura R.

By Laura R. | 4/6/2021

"Mike Poirrier, the shop manager, went above and beyond making sure the repairs to my vehicle were addressed all while working with my insurance company, the previous place I had work done to my car from an accident. Mike made a frustrating situation so muc"

Dan

By Dan | 7/11/2024

Manager was helpful

Teisha S.

By Teisha S. | 2/23/2021

"I brought 2 vehicles in to get oil changes yesterday. A really helpful, cool guy name Mike, with a good sense of humor assisted me. I'd recommend anyone there for auto service. They're fast, friendly, have fair prices and do good work. What more can you "

Beyond pleased

By Beyond pleased | 6/14/2024

Brian was amazing from the first call. He was super helpful and kind. He bent over backwards to make sure I was taken care of. You just don’t get that kind of care and kindness anymore. I couldn’t stop sharing with others about the customer care I received. I was super impressed with the young lady that worked on my vehicle, too. Great staff. Will definitely be back!!

Rebekah B.

By Rebekah B. | 2/20/2021

The team got my car in and out of the shop quickly and were so friendly and helpful. Definitely trust them with my car.

RL

By RL | 6/3/2024

Because he explained it to me and made me feel better about my decision to have them fix it. He also knows where I work and is aware how much I work

Jim H.

By Jim H. | 2/14/2021

Had an immediate brake failure. They squeezed me in to their busy Saturday schedule and got me out quick. Nice job guys !!

Katie

By Katie | 5/28/2024

Paul was very personable

Richard B.

By Richard B. | 7/29/2020

"On my way into work, my breaks started making a funny noise. As soon as I got to work I have them a quick shout about an appointment and how fast I could get my car looked at, quoted and fixed. Even though they had a ton of appointments already, they got m"

MamaBear

By MamaBear | 5/3/2024

Always great service. Quick and efficient. I did however just realize on this invoice under "Services Rexommended To Customer" it says Free Tire Rotation with oil change. I have had many oil changes there and never once was this mentioned to me.

Tim L.

By Tim L. | 3/11/2020

"Always quick, thorough and competent."

Lisa V.

By Lisa V. | 4/18/2024

Brian and his team are professional and friendly. I feel confident I am getting the best service at the best price. They give me opinions on timelines for getting services done so that I can manage the care and expense of repairs in a way that works for me. I recommend this service center to all of my friends.

Shelley  H.

By Shelley H. | 2/29/2020

Its been a couple weeks but I really wanted to leave a good review for great the staff is here. Thank you for taking care of me!

JenyLyn1994

By JenyLyn1994 | 4/4/2024

It was such a good experience because the team treated me like they would have their own moms.

Tim L.

By Tim L. | 1/10/2020

Great

Jared

By Jared | 3/23/2024

Fast friendly service got me right in and out.

Judy W.

By Judy W. | 9/6/2019

"We all have to have work done on our cars from time to time. When I walked in the door of Midas, I was greeted so warmly by Brian. Good morning, what can we do to make it a good day for you? The 2nd surprise was how clean the waiting room was. The mechanic"

Crystal

By Crystal | 3/23/2024

The customer service here was top tier. My service writer Paul made sure I understood everything that was going on and what was going to happen. I appreciate the update from Michael on my vehicle and the service he provided. I couldn't be more happier.

Judy W.

By Judy W. | 9/5/2019

"Oh my goodness. I was so amazed when I entered Midas on Gull Rd yesterday. It was a clean waiting room!!! The manager, Brian, greeted me warmly and asked what they could do to make it a good day. Wow!!! As others called or arrived he greeted each person wi"

SharonH

By SharonH | 3/21/2024

I have brought several vehicles to this Midas and have always been satisfied with their work and recommendations. Brian is straight forward and helpful but not pushy