Midas

"It was a wonderful experience, but a sad one too, learned Jenna was leaving. Big shoes to fill"

I received texts with pictures from the mechanic, Rusty, to prepare for the conversation he said he'd be having with me shortly via phone. Once on call he walked me through everything he saw on the pics and then told me the solution letting me know I didn't need new brakes but likely in another year based on my amount of driving. He said he saw the grating caused by worn down pads so couldn't promise the screeching noise would dissipate but he'd lube and replace what he could. Not only was the cost very low but the noise was also gone. Great experience. I felt like I'd had an appointment with my physician!

Good customer service esp. Rusty- very knowledgeable and explains well and very honest

Very efficient and well done

They are honest and helpful. I always trust these guys.

All my questions were answered, everything was explained very clearly and courteously. My concerns were taken seriously. And the price for the service was very reasonable. Thank you to everyone.

The people is seems like in both locations in Ypsilanti are very professional and offer excellent customer service.

Good experience. Very buy location but all worked out well. Am pleased

My husband and I have been coming to Midas on Washtenaw for many years now and find the friendly atmosphere and EXCELLENT SERVICE to be the best in Ann Arbor. We plan on continuing our relationship with this Midas shop. Excellent Job!! Well done!!

The staff was very knowledgeable, fast service, reasonable prices, and very friendly.

They did an amazing job on my car - it's running very smoothly now. Thinking about going back to them about my other car needs

The front desk worker was really kind and welcoming. I loved all the plants in the office!

I drive a really crappy old car but can?t afford a new one. Jen & BJ have been saving my life for over a year! They manage to find the best parts for the best price and they are awesome with my little girl who is always with me. I would be walking if it we

The staff was professional and knowledgeable. They communicated the process and price were well.

"The service was fine but the person behind the counter wasn't wearing a mask, and one of the customers had his around his chin. I mentioned this to the man behind the counter who had the customer wear HIS mask but didn't bother to put his own on.Given the "

Very efficient and competent staff. Mechanics were knowledgeable, showed me removed parts and explained in detail what was done.

oil change went ok and the service tech said i needed a serpentine belt. The parts cost was a whopping $50. I purchased the part at autozone for $21.99 and installed myself.

Very fast and efficient service

"I went for an estimate to repair/replace an ?exhaust manifold,?. The estimate was 40% higher than the previous one at a different shop. When I got in my car there was grease all over my driver?s seat. They did their best to remove it but it is still ther"

Service & Staff Was Very Nice. Will Be Back.