Midas

"This is NOT a reflection of the company Midas as much as their employee James that I encountered today. He was rude, kept cutting me off and wouldn?t let me speak, cursed at us and asked me to leave. That?s fine. Even though he was unprofessional and compl"

They are very professional and friendly

"Poor communication skills, said one thing and charge another thing, didn?t finish job as said. Won?t go back and won?t recommend anyone. They ripped off customers. Price was very high for worse service. "

James is an absolute gem! He got us home after waiting for us to be towed to the shop. Miguel also provided us updates on the work and pricing. Will definitely be back, hopefully later than sooner.

"I took my vehicle in for an oil change, and was told it would be ready in an hour. Glad I called first, because the shop had not completed the work. They said they tried to call me but had an incorrect phone #. I was told they saw that my car needed br"

The service was faster than expected. It was just an oil change, but they called me as soon as it was done so I could come in and pick it up.

"Did you notice that phrase at top of their website? My son took his Escape in for a simple oil change: that's it. Nothing else. He was subsequently presented with a list of several items needing repair totaling a few thousand dollars, one of them being"

Staff and Manager were friendly, staff dropped me off at home to wait the 4+ hours for the repairs. An item left off initial estimate was covered by the Manager. When a back-plate was grinding the following day, they took care of it promptly at no cost.

"I had my Escape catalytic convertor replaced July 2019 for $1200 at Midas. Within 2 weeks, it sounded just the same as worn out convertor. I brought car back in Aug/Sept, Midas kept it a week, replaced it free per warranty as inner welds had let go on the"

I was surprised that the tire repair was free. I was expecting to pay for the service so I was pleasantly surprised. I also expect to wait hours and they had my tire fixed within an hour.

"The techs were all very nice and caring. They worked with me to get the work done. When it came to financing I was told I could have 12 months, after which I approved the work. At checkout I found out it was only 6 months. At this point they were trying to"

Great knowledge and amazing communication. The staff works as fast as possible to get you in and out. Will continue to go to this location.

"No, I would not recommend this location. I took my wife's car in for an oil change and tire rotation. When I picked it up I could tell they did not rotate the tires because there was a newer tire on the back drivers side. They told me to bring back anytime"

"James was awesome. He didn't think he was going to be able to work on the truck due to the time of the day but when he heard of our predicament, he was able to squeeze us in. He also brought us something to drink and helped keep the dogs comfortable. I "

"Daughter went in today because of a roaring sound she was hearing from her front wheel. Well we get a call from her saying they said she needed two new tires brakes, left ball joint, wheel bearing and hub assembly and an alignment at a total price of 1402."

"Back in December I had an unexpected failure of my alternator in my Lexus GS. Fortunately I was about 500 feet from the Midas location on Cincinnati-Dayton Rd. On short notice, they got my car in and replaced it and had me back up and running in about 12 h"

Told me I need struts because my brakes were squeaking. What does that even mean? Took it to another shop and they said your struts have nothing to do with your brakes (obviously). This was after having to have them fix my brakes 3 months after replacing t

"Shortly after arriving in the Cincinnati area, we had a funny odor and smoke coming from under the hood. Midas saved us. They were able to help us on short notice and quickly diagnose the issue. Our van was repaired in a timely manner. We are a lot less st"

"I have a 2013 Dodge Durango. I took it to this shop for basic maintenance - transmission flush, oil change, shocks/struts at 100k miles.Without going into the bloody details, I paid about $2600 - after 4 months, they couldn't complete the work - and the wo"

"I was having an exhaust issue with a car I may have 6 more months. James from this Midas location was awesome. They found a flange or sesl issue. Another leak may have existed. I authorized the flange to be fixed, with the hope that would take care of it."