Big O Tires

Very good experience and left with great new tires.

Quick efficient check-in, very friendly staff, service took a little longer then preferred, but as excepted these days with limited staff everywhere. This was my third time back in a two months due to nails in my tires and the staff is much better then in the past years. Will definitely be a return customer. Thank you, for your hard work, it's not easy these days.

The service at this Big O store has SO BAD for so long I had stopped going. I went in because I needed a flat fixed quickly. What a pleasant surprise I received. I was expecting to feel frustrated, annoyed, and vowing to never walk in there again. I had never the met the front desk service guys, I do not know how new they were but they were new to me. Both of them were pleasant and super helpful. I will bring my truck back there for new tires and service if this is how Big O in Jackson treats its customers.

I Had the car towed in while I was out of town, I called was quoted a price which was decent, everything was arranged over the phone and the car was completed perfectly.

Fast and efficient, tire was patched

Free tire rotation. No attempts to sell me unnecessary fluids or items.

It was a very busy day and took quite a while to get my slow leak addressed. However, the service was amazing and they made sure to let me know upfront that it would be a while. The same very friendly/knowledgeable agent helped me with the drop off and pickup of my vehicle!

I use this store for all our companies needs in regards to tire, service and some mechanical work. Always impressed

As always, Big O is my trusted go-to place. They are fast and most importantly, kind and empathic. After the third time of getting my wheel bearings changed in 3 years, they decided to look deeper into the problem. They didn't want to keep selling me the same product if it kept breaking. Robert at the front desk immediately recognized the problem, listened to my concerns, did research, and was able to find me a different product. Moments like that reassure me that they will have my back. Thanks, as always.

Quick and efficient, very friendly and helpful staff.

I was impressed at how fast the job got done! Thank you!

I needed a tire rotation and my time is tight this time of year. They got me right in and I waited only 30 minutes or so and had a coffee.

Fast repair of a bad tire. professional, polite, prompt.

Great customers service no need to make an appointment just dropping off the car or just coming or just call in for an appointment either way lead peassy love it very friendly fast service and I hope this company will never go out of business I will definitely recommend this to my friends and family

I am always impressed with the customer service at big o. Both my husband and I only get our tires from you and we always talk about how great our experience was after. Mike is one of the nicest guys and so helpful! Also it's awesome you can get your oil changed and tires rotated in one stop. LOVE IT! Your staff is amazing they probably all deserve raises. Keep up the excellent work!

Friendly personnel who got my wheels with snow tires put on even though they were very busy.

I was passing through town and had to canvass several stores to get an oil change. I found the customer service at Big-O to be the best by far. It was exemplary.

The team was very helpful and quick. They got everything I needed done for me. I was called as soon as it was complete so I could pick up my car (which I have had issues with at this location when it was under previous management). The one complaint that I have is that no employees were wearing masks even though our county is under a mask ordinance that all businesses must follow.

Full time RV'r. Arrived at 2:40 PM on Saturday afternoon. Josh said they closed at 3PM but he said he would make my rotation happen. He did and I was very grateful. Thanks to the entire staff. Thank you. MW

Good communication and expertise. Very efficient and professional.