Big O Tires

Came in for a hole in my tire pulling into Jackson from Rock Springs. Mountain Modern Motel sent me there. I got right in and fixed on a Friday night at 515pm. Guys were nice and prompt. Quick service. Altho, I left and still had a low tire pressure light on. I pulled over in parking lot before leaving and check tire pressure in all tires and none of them matched... 35, 47, 38, 42. Just would of thought they would of checked them. I could be wrong tho. I was traveling alone with 3 kids. Just food for thought.

Although they were very busy they were able to get me in, they completed the tire swap, called me and I was back on the road within a couple of hours. Very pleased with their service!

I've been to this location on several occasions to change out my seasonal tires a couple times a year for two different vehicles. What I have found consistently is that the tires are always overinflated when I pick up the vehicles. The service members always use the Max PSI rating on the side of the tire instead of using the car manufacturers recommended tire pressure that can be found on the placard in the inside of the driver's side door jam. The max psi on the tire reads 44 psi while the recommended pressure it only 32 which is a pretty significant difference. The car manufacturer makes that recommendation based on each model of vehicle to find a nice balance between tire wear, gas mileage, handling and braking, and traction for that specific vehicle. It would be nice if they took the extra moment to read the placard rather than just put the max psi in each tire as it can have a dramatic impact on the list of things I mentioned above.

Had a brake failure issue while on vacation, and Mark got me right in and repaired the vehicle that day. Huge relief and we are grateful for their expedient service and customer care. Great job!!

I went in for an oil change, but luckily they found that I was in desperate need of new brakes. They also changed my burnt out brake light. They did leave some oily hand prints on my car door and steering wheel cover, but other than that, my experience was great. I'll definitely come back. Big O has been a part of my childhood and now that I am a car owner they will stay in the family!

Courteous, efficient, conscientious and quick.

Thank you for installing the new tires. Everything was good except 1 thing which was totally ridiculous - asking us to check the lug nuts after 30 miles - if you have someone who you think is not putting the lug nuts on right, you need to fire that sucker. Other than that, excellent.

my wife said the guys were great with the tire thanks a lot no worry my tires are always bought from you kary

It's a great store.

Your staff is the best. They always go above and beyond to help. They are always vary friendly

They were fast and friendly the cost of the replacement tire was a little expensive but I fully understand that it is a tourist town. Glad they were there for us in and out in under an hour.

Went in for tire rotation they were very fast and efficient. Love these guys!

Friendly desk guy. Quick accurate service. During spring and fall, over demand makes getting work done unpleasant with the first-come policy. I'd go elsewhere if I could.

Great service. Prompt. They know your name and Mark is fantastic.

They rebalanced my tires and it fixed my shaky steering wheel problem. Great job!

Not only was the tire repaired in less than 20 minutes but the spare was put back under the car and the jacking tools all disassembled and put back in their storage compartment

good price, good service and good advice

Consistently exceeds expectations

Gave me good advice about buying a new set of tires and getting an alignment

Great guys, great service, at a good price