By Dawn | 2/20/2020
Very professional, accommodating, efficient and pleasant
By Luis ZV | 10/5/2023
Excellent service, and they helped me with assistance in Spanish
By Sydney | 2/20/2020
Always very friendly and helpful staff at Big O and they always have high quality, efficient service.
By Msg | 9/25/2023
I got here with an emergency tire repair and they were really quick-!
By Kristi | 2/16/2020
I was on vacation and had a nail in my tire. The staff were quick to take care of my tire. I had a very positive experience - they greeted me with a smile, made us laugh, and took care of me. Thank you.
By Clay | 9/21/2023
Employees very knowledgeable
By Nicky | 2/12/2020
These guys were fast and efficient. Highly recommended.
By Yvonne B | 9/12/2023
Customer service was excellent. Everything was explained clearly to me and the service was finished in the fast time that was quoted to me. I love this place!
By David | 2/6/2020
Couldn't ask for a better experience. Mark (? Guy in wheelchair) was the best. I'd come back because of his customer service alone. Great prices, don't feel like I got gouged like every other place in Jackson.
By Kieran | 9/11/2023
Tire patch was easy, affordable, and quick. Staff were kind and helpful. Location was clean and professional. I will definitely return if I have any further issues!
By John | 2/3/2020
I arrived a couple of hours before closing on Saturday. They got me in and installed 4 new tires. Their service was top notch.
By Anonymous | 8/25/2023
Communicated well, friendly, prompt and reasonably priced.
By Ernie | 1/20/2020
Ken and Mark were great. I had agreed to an alignment and when I returned they said nope, not needed. that was pretty cool being honest. Service was real fine again. thank you, ernie
By Hollie | 8/3/2023
This store is bomb dot com. The manager Jade is knowledgeable, friendly and helpful. Highly satisfied with my service.
By Mandy | 1/17/2020
Great service except applications on my credit card on big o tire was on status delays which was not their fault but otherwise I'm very happy with their service very fast service and very friendly great sense of humor.
By ALC | 7/31/2023
We were traveling to Yellowstone. They were quick to get us back on the road! Thank you for being so caring, knowledgeable, and efficient
By Kelsey | 1/15/2020
Everyone was very nice and helpful. They are dog friendly as well. My pup got a lot of love and treats while we were waiting on my car.
By Alexa | 7/11/2023
I am a Branch Manager overseeing National, Alamo, and Enterprise at the Denver Intl. Airport. I have worked for 7 years closely with many repair and maintenance vendors. When I say that JD was the most helpful and accommodating manager I have encountered, I am not exaggerating. I called in with an urgent situation for a customer who was unable to find a switch out for a vehicle that had a nail in the sidewall of their tire. JD said he would get them taken care of in the next hour or two like I asked. The customer didn’t show up for 4+ hours from our initial conversation. I imagine this made it more of a challenge but JD made sure to get them taken care of. Thank you, JD!!!
By Tyler | 1/14/2020
I've used Big O Tires for all of my tire needs in Jackson. The work has always been exceptional, and the staff is friendly.
By Jaclyn N | 6/15/2023
Was able to get my tire fixed without an appt very quickly. Friendly front staff.