
By Joel | 9/6/2019
I am always impressed with the customer service, the politeness of the staff, and the expert advice. The technician showed me the level of wear on my breaks prior to the staff presenting the estimate for the repair. I asked for and was offered an in-store coupon that helped in the final price. Thank you.

By Mike K | 8/5/2021
Friendly, knowledgeable, and polite people from the front desk, to the floor workers.

By anonymous | 9/6/2019
Good professional, fast, service. Ihave been using Big O for many years.

By Kelly Timberman | 8/3/2021
Easy check in. Explained how much time would be needed. Called to explain work done and did extra to make sure my service was perfect. My truck was clean when I picked it up. Was done before the time they had specified it would take.

By anonymous | 9/6/2019
I brought my husband's truck in to have the tires rotated. Another quality stop at Big O.

By WSL | 6/28/2021
Russ was extremely friendly, and things were done as he said. Pretty simple. Yeah, and we've run the Big O Legacy on two cars at about an average of 62,000 per set of tires.

By anonymous | 9/6/2019
I cannot tell you how good Big O has been to me over the years and continue it every time I am there for a vehicle issue.I was struggling with keeping quality tires on my 2007 Dodge Caliber and I researched like crazy was looking into the Goodyear Brand.I visited with someone at Big O and they suggested the Big O Euro Tours and I have not been disappointed yet.This was 7 years ago and the tire brand and the customer service has not let me down yet.I have never had nothing but the best treatment from the staff and quality service including oil changes.

By Ks | 6/17/2021
Everyone is so helpful and make it easy to understand what my car needs. They got some cheaper tires that will do the same in winter as the performance tires another place sold me that were more expensive

By Anonymous | 9/6/2019
I really appreciate the straightforward, honest, and helpful professionalism.

By GaryB | 6/16/2021
They did not push a hard sell. Nathan was helpful and patient when circumstances made me a bit late for my appointment. They did not have my size tires in stock on a set of tires that qualified for a promotion price. They assisted with another tire selection that was not on a promotion, but then honored promotion on those tires. That shows integrity.

By anonymous | 9/2/2019
Had my tires rotated. They got my tire sensor's all recalibratedExcellent job

By Brandy M | 6/10/2021
The employees were very friendly during the visit. When they called to let me know my vehicle was done they thoroughly went over the work they did and what they found. They did not try to get me to buy more products or get my vehicle worked on further and never have unless it was truly warranted. I've had a great experience every time I've went!

By anonymous | 11/16/2018
Always excellent service at Big Os

By Ron S | 6/7/2021
Because Val and his fellow employees are awesome, and are great to work with.

By anonymous | 10/30/2018
Done in a timely manner. Appreciate it.

By Goldenhawk22001 | 5/22/2021
All of the staff there do an amazing job. Treat you like family. Always a pleasant experience. I recommend them wherever I go and to whoever I speak with.

By anonymous | 10/27/2018
Big O does an amazing job. Always friendly and they try to get you in and out as quickly as possible.

By Paula A | 5/21/2021
i worked in customer service for over 20 years and this place preformed to my high standards so i will pay more just to have great customer service and i did receive excellent service here.

By anonymous | 7/16/2020
Excellent service on new tire install!

By Tyler C | 5/20/2021
All the people I have dealt with have EXCELLENT customer service and always help however they can. Specifically Al and Val.