Midas

147 ratings
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Location

91 South Main Street,
Torrington, CT 6790

Barbara M.

By Barbara M. | 3/10/2021

I went there everyone was so nice and helpful I will not take my car anywhere else they were great

Andrea M

By Andrea M | 12/27/2023

Jay is wonderful ..very truthful and explains in great detail.. we have 3 cars in my home and we all go there. We truly trust them

Sabrina L.

By Sabrina L. | 1/27/2021

As always customer service was amazing

Kim F.

By Kim F. | 12/8/2023

I have never had a bad experience! Everytime we take our car the staff is always very polite, they explain everything in a clear and understanding way and they always do a great job! Not to mention the price is always very fair!

Andrea M.

By Andrea M. | 10/20/2020

They are up front honest and the place is getting a new make over.

Adam

By Adam | 11/29/2023

I’ve been to this Midas a handful of times for different issues - Jay and the guys are always really helpful and considerate. I feel well taken care of.

anonymous

By anonymous | 9/15/2020

They took my car in without any appt. They got my car fixed and gave me a great price. The staff are very friendly and professional. I will highly recommend them to anybody.

Jw

By Jw | 11/10/2023

Manager was very friendly and helpful. Did everything that I needed done

anonymous

By anonymous | 8/19/2020

They fixed a problem that The dealership I bought it from caused that almost ruined my motor because of. I was grateful and they went out of their way to make sure I had the info I needed to try and get reimbursed from the dealership. Midas is on the pricy side but, in this case it was worth every penny!

Loyal customer

By Loyal customer | 10/28/2023

Just love the guys there very friendly

anonymous

By anonymous | 7/25/2020

Excellent service.............

DRed

By DRed | 10/28/2023

I was easily able to make an appointment. Everything was explained clearly. Associates were friendly.

anonymous

By anonymous | 7/5/2020

Great service. New manager is very personable.

Johnny r

By Johnny r | 10/26/2023

Excellent fast service in and out with !!!!!!!!!!!!!!!!!!!!!!!!!

anonymous

By anonymous | 7/3/2020

Very helpful and courteous. Really like that they were able to tell me what was wrong without charging me a fee.

Kim H

By Kim H | 10/20/2023

11/10 service, I will be using this location as my go-to garage in the near future. Jay (Jason Gaudet) in particular is very professional, kind, and knowledgeable. I knew I had a bad wheel bearing and brought it in for an estimate on replacing it, and he went above and beyond and checked out my entire car. I have a 2003 and I was aware I'd likely have other issues cropping up soon, other garages had told me it likely wouldn't last much longer, but I wasn't aware of the extent of it. Jay went over every single detail of what needs to be done, gave me individual breakdowns of the prices for each thing including part price, labor, and what the risks of not having it done would be, but without any scare tactics or pressure to have it done. He was very real and straightforward about it. He also explained in detail all the financing options they have available when I expressed concern about being able to pay for it all if I decided to have it done. In the end, I decided the car simply isn't worth the money/work after all the repairs I've already done over the years elsewhere and to instead use the money towards getting another car. He was completely understanding and supportive.

Jean C.

By Jean C. | 6/16/2020

I had a great team care for my Jeep I got a great bargain on price and very nice and friendly there.. quick service and excellent workmanship

Andrea  M

By Andrea M | 10/13/2023

Wonderful customer service.. Very detail on explaining what is needed what is it for.

anonymous

By anonymous | 6/7/2020

Good service...............

Sarah V.

By Sarah V. | 9/21/2023

This team is friendly, outgoing and very knowledgeable. The two managers communicate very well with their customers. Trust is paramount in who I work with - this team conveys that they are committed experts.