Midas

"I recently went for my Civic's oil change as suggested by the sticker placed during the last service. I was assuming the charges were *40, turned out to be *$80. I first hesitated but then agreed and gave the keys. Few minutes later Guy comes in and said t"

Tony and his crew make you feel more like a friend than a customer. The explanations are easy to understand by one who knows nothing about cars. The atmosphere and service make you want to come back for all your vehicular needs. I wonder if they work on household appliances?

great Sailun SVA tires that are as good as the big brands which are twice the price.

Good customer communication ' Honest assessment No presure to make a decision

"I've used Midas for years and have been very happy with their service, cost and honesty. Tony, Tina and Sean are very personable and do a great job."

Overall customer service and service

Tony and the boys (plus Tina) are amazing! They guide you in making the best cost effective and safest decision. Also they will tell you if your car may be covered under warranty instead of charging you the service and encourage you to take it to the deale

It was easy to schedule the appointment and easy to drop off my vehicle. They diagnosed it quickly. They called and explained to me clearly what I needed and why. And the work was done much sooner than I expected. It was very expensive, but I really didn't shop around, so I have idea what similar service would have cost at other shops. That's the reason I chose neither satisfied nor dissatisfied in response to the question about value.

"The usual great job by Tony, Tina ,& the crew "

The service team in Somerville is an well oiled machine. The Service manger explains everything in detail that any lay person can understand.

Service was great, I will go back for again.

because the good service and quality in the Midas.

Always fast at Midas in Somerville unlike the other Midas shops I've tried.

We were down the shore and my husband had to drive back 2.5 hours for a friend’s mother’s memorial service. He was going to go and come back to finish our vacation the same day. En route he was alerted that one of the tires was losing air. He called Tony and scheduled to bring the car in right after the memorial service. He explained the situation and that he needed to get back to us as soon as possible for our last day and so that we could pack up and leave our rental at check out. Tony took the car in immediately discovered there was a screw, patched it and had him back on the road within 30 minutes. This has always been the kind of service we have received from Tony and the staff at the Bridgewater Midas. We have been going there for almost 20 years and knew immediately who to call when my husband saw the tire issue.

Good and fast service. Clerk very friendly and informative with recommendations repairs needed.

I have been here multiple times, mostly for oil changes and tire rotations. Primarily dealt with Tony but also a female and am happy with communication re: car issues and completion of service. Really don't have any complaints about service. That parking lot can be a pain getting into and out of but what can you do :)

I can't say enough about the staff at Bridgewater Midas would not think of going anywhere else.

After I left there was a small rock that got into the brake assembly and created a terrible noise. I brought it back 2 days later and Tony ran through the inspection with an associate and found the problem and took care of it immediately with no charge. Great service.

Service was professional and the staff is very friendly.

I was traveling out of state and needed to make an 8-hour drive. Unfortunately, my company car that was given to me hadnt had service in a very long time. I called Midas and I believe the young woman's name was Betty. Apologies, if I am incorrect. She was awesome. I drove 30 minutes to get to her just because she assured me of a quick service. She was very polite when I showed up and took my keys and the technician went to work. I was in/out so quickly and back on the road for work. I couldn't have been more appreciative and happier! In the world we live in, people like her are hard to come by! I hope management reads these surveys! Thank you so much, Jim Curry 215.888.6261