Midas

SO my mom had her oil changed and tires rotated they said she needed brakes immediately they were very bad they quoted her $700 without rotors that would be extra if it needed them I ordered rotors and pads from RockAuto for $58 with shipping took the car

Everyone is always very friendly and helpful, especially Jackie who is just amazing!

"Totally disappointed with Midas. After going there for years and having a wonderful experience and recommending it to friends I will be finding another place. My daughter was 10 min late for a scheduled oil change and tire rotation, and they refused to "

Jackie and the crew outperform on everyone of my visits. KUDOS to them all.

Emissions was fine. But the last time I took my car their to bleed the brakes they put my tires back on wrong also I had to stop hard the other day and my pedal went to the floor.

Quick and easy emissions test. Lady at front desk was real sweet, friendly and professional. I also enjoyed her Easter decor.

Went in for a brake job estimate and was given a price of over $700.00 when I asked why so much I was given nothing but lies. I was told the rotters were over $100 each when all 4 rotters and all 8 pads cost me only $107.48 AGAIN VERY DISAPPOINTED!!

Jackie is amazing. She gets to know her customers on a personal level is the main reason we bring our cars in for service. She truly understands the meaning of treating your customers like family and is a true asset to the Midas company.

I went in for an oil change. Asked to have a signal light replaced as well. I was told because the bulbs were rusted they could not get them out to replace them. But after I got home and looked at the invoice I noticed I was charged for 2 bulbs plus labor.

Jacqui, the manager, Carmella, and Tony [the mechanic] are like family, to everyone who enters. My husband and I have become handicapped--the Midas crew cares for us in both physical and heart-felt ways, they are so caring and considerate. They should run the country.

"As a regular customer, my mother has spent over $1100 here in just a matter of weeks, not to mention thousands over several years. Jacqui responded to my questions about certain charges with arguments, which was bad enough. But when we got the car back, it"

Great service, friendly staff, competent

professional, courteous, prompt service

It was easy to schedule- got a courtesy car while mine was being worked on. Only concern always is labor costs - they are high. I love the group in Westbrook CT and trust they will steer me in the right direction.

Already wrote a review. Thanks Sandy

This Midas shop has proven themselves consistently on professionalism, competence, incredible service & friendliness for the past 15 years since our first date of service when we moved to CT from out of state. We don't bring our vehicles anywhere else it's something Midas of Westbrook tells us they can't do & then they give us trusted referrals elsewhere (ie transmission work). They are always friendly & in my experience have always done any & everything possible to make us happy/meet our needs.