Midas

432 ratings
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Location

55 Boston Post Road,
Westbrook, CT 6498

Lee H.

By Lee H. | 12/8/2020

"While my service was great as always, this store?s mask policy needs to be re-evaluated. While I?m am not against the mask policy itself, I am extremely aggravated that a person is not allowed to consume a beverage while inside the building. I work at the "

Jeff L.

By Jeff L. | 5/16/2022

Appointment was easy to make and drop off system works well. Have been going to this Midas for many years.

anonymous

By anonymous | 3/15/2019

new owner of my ram 1500, good truck

Bob C

By Bob C | 5/10/2022

Jackie and the crew have never been less than 100% in how they take care of my needs. KUDOS to all.

Joe C.

By Joe C. | 10/29/2018

"Absolutely YES. They have performed excellent service for our cars over many decades. They not only find discover the problems a car may have, but also are absolutely honest about the remedies and the projected costs.We would not go anywhere else."

Claudia W.

By Claudia W. | 5/9/2022

We are loyal customers to this Midas shop because the managers and employees care so much about customer service and the job they do. They are honest, professional, courteous. They work hard to make customers happy!

Cheryl B.

By Cheryl B. | 5/22/2018

"I have been coming to the Westbrook, CT location for over twenty years plus. I personally know Jeff and Jackie... I have gone through I believe three Honda?s and a Chevy truck with them... I received this email as a notice that I needed brake service... I "

J V

By J V | 5/9/2022

I bought tires from this station and they have changed out my winter to summertime tires. I was given a discount on the service because I bought their tires. Also the service rep was extremely patient with a difficult client ahead of me. I was impressed with how she handled the customer with respect. I highly trust this Midas they have worked on my cars for over 20 years.

Shawn S.

By Shawn S. | 7/19/2017

The waiting room was nice and clean. The receptionist was very nice. I had booked an appointment for an oil change and a tire rotation. I had a coupon for $19.99. My car was taken in pretty quickly. The receptionist told me my car was all set but the tire

d. Harris

By d. Harris | 5/6/2022

I have used Midas service for more than 15 years & have always found a friendly environment, knowledgeable staff & detailed explanations about the work done on my car.

jay p.

By jay p. | 9/4/2015

"Nothing special requested, just an oil change. Yet it took about 45 minutes from the time I arrived until the job was complete -- and I had made an appointment.I declined the tire rotation, so no other time-consuming services were performed.Also, I took ad"

Mark M

By Mark M | 5/2/2022

Staff is friendly and courteous. Costs are much more reasonable than that at a dealership. I depend upon my car for my work traveling over 40,000 miles a year. I feel that the Midas staff give me always there a professional opinion on any work that needs to be done keeping me safe

jay p.

By jay p. | 9/4/2015

"Nothing special requested, just an oil change. Yet it took about 45 minutes from the time I arrived until the job was complete -- and I had made an appointment.I declined the tire rotation, so no other time-consuming services were performed.Also, I took ad"

Darcy G

By Darcy G | 4/30/2022

Total professional, friendly, knowledgeable staff. Felt extremely comfortable and secure my vehicle was in the very best hands. What can usually be a trying experience was a welcome one at Midas.

Michael V.

By Michael V. | 7/6/2017

"Went in to find out why my check engine light was on. Got charged over $100 for a diagnostic fee. They did no work on my car except reading a check engine light code, how could that possibly cost over $100? Completely absurd. The front desk employees a"

Jeffrey P

By Jeffrey P | 4/28/2022

Overall Great Service.

Jim C.

By Jim C. | 3/23/2020

"Had my oil changed here in my wife?s car before a trip. Usually changed at another local shop, who dates their Napa filters. Paid for an oil change and Midas didn?t even change the filter! I just had an oil change at my local shop, and their dated filter w"

Micah

By Micah | 4/28/2022

Everyone at this location is so friendly, courteous, and professional. Beyond that, they treat us like family and take care of our vehicles the same as they would their own. I'm always happy with the service; I come to this location instead of going to the dealer because Jacqui and her team are fair, honest, and just the best at what they do!

Lisa R.

By Lisa R. | 7/6/2019

The price advertised and quoted doesn?t include the oil filter so my bill was higher than quoted. That is deceptive. My dealer charges less.

Ken J

By Ken J | 4/12/2022

My car broke down the other day. I had to have it towed to Midas. Talked with Tony on the phone he explained what would be done. By the the I got out of work get stuff out of Tony had addressed and fixed problem. A fantastic place for auto repairs.