Big O Tires

793 ratings
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Location

7301 Staples Mill Rd.,
Richmond, VA 23228

anonymous

By anonymous | 1/17/2020

Friendly, accommodating visit. Great customer service No problem honoring coupon. Thorough inspection. Easy to understand info.

DC

By DC | 4/27/2023

I walked in to fix my tire. the tire was fixed promptly and the staff was very friendly. will definitely come back for other services.

Willie

By Willie | 1/15/2020

Great staff! Clean always

Jason w

By Jason w | 4/27/2023

Very friendly staff, easy to understand options, quick and easy drop off, didn’t even charge me for the itch or pressure check

Sk

By Sk | 1/14/2020

Overall experience outstanding. Experienced technician and great customer services.

Rolando

By Rolando | 4/6/2023

Greatly enjoyed working with the service department.

Lynette

By Lynette | 1/14/2020

Kye was the mechanic that inspected my car . He was polite and friendly and performed a excellent service . I would highly recommend Big O Tire as a number one service auto shop .

Dave B.

By Dave B. | 3/23/2023

The staff here always make customers feel like their priority and are always very honest about the estimated time it will take to complete the service/repair!

Wyld

By Wyld | 1/10/2020

Thank you for taking care of my company

B.Aware

By B.Aware | 3/16/2023

Staff at Big O Tires was very polite, helpful, and fast. I recommended 2 other acquaintances and absolutely loved the work and atmosphere also. Overall just a great place that is extremely fair….

Betty

By Betty | 1/6/2020

Your service is professional, efficient and everyone is friendly. Keisha is wonderful and my favorite agent to work with.

Katherine

By Katherine | 2/24/2023

Ben is the best service writer. He is the reason I returned

David Brown

By David Brown | 1/2/2020

Fast, efficient, and honest service! An all-around perfect experience! Very much appreciated!

ShellieA

By ShellieA | 2/22/2023

Ben Parker, Matt Taylor and other staff are professional and knowledgeable. They run an efficient process and clearly explain the work that is needed. This Big O Tires location is clean and organized. Really appreciate the long counter with phone charging option and counter height stools to sit and check work emails while waiting.

Geoffrey Cahill

By Geoffrey Cahill | 1/1/2020

Very polite service.

Kari F

By Kari F | 2/14/2023

I just brought a tire in to be patched under warranty. Service was fast.

Bill ( William Mansfield )

By Bill ( William Mansfield ) | 1/1/2020

Great experience!!! Customer service top notch Service wait ... Very reasonable Value for service very good Waiting area comfortable with coffee!!! Thank You!!!

Kevin M

By Kevin M | 2/7/2023

Very friendly staff and fair pricing. Didn’t try to up sell me on anything.

Laura

By Laura | 12/31/2019

The Big O staff is like our extended family. They really go out of their way to help. We will continue to take our cars to them in the future. They make us feel right at home

Good service

By Good service | 12/30/2022

Good service