Big O Tires

I'm originally from Louisville, Kentucky and Big-O is the tire store that was always dependable for my family. My father always went there for his tires. When I saw that Big-O came to Richmond, Virginia, I knew that I could go there for good tires and good service. I've originally purchased a set of tires for my truck (Ford F-150) and recently my Chevrolet Camaro. Both times I received great service. The staff was knowledgeable about the tires I requested and I didn't feel as if they were simply uninformed people behind a counter. I was concerned with the various bells and whistles on vehicles these days, particularly the tire pressure gauges. I wanted to make sure they were aware my vehicles had these features and I wanted to be assured that the folks putting on the tires were knowledgeable about these features. They were patient with me asking and put my mind at ease that they would handle my vehicles with care. That is why I came back to Big-O for my Camaro.

everyone was friendly and knowledgeable. they even made me aware of another issue on my vehicle. i would have never known if they hadn't mentioned it. thank you for going above and beyond!

Keisha is a blessing to this shop!

Team was accommodating and very pleasant to work with

Great place with good people

Great customer service great communication overall, great experience

Big O was recommended by 2 other places to have an alignment done on my truck. All went smoothly and employees there were kind and considerate

I was able to.walk in and have 2 new tires replaced immediately. They were dangerously bald so I really appreciated being helped on the spot. The young man up front was very helpful and easy to talk to. Thanks again

I've made this Big O location my go to selection for auto work. The techs are professional, efficient and courteous. The work is always top notch. Most importantly, I can count on their honesty and not worry about getting gouged or scammed. Top notch in my book.

Customer experience

Always a pleasure getting my car serviced here!

I had nail in tire I stopped in told service writer He understood my problem and corrected them . Technician that repaired my tire did a great job And I live less than Nike away from Big P tires

The staples mill crew is awesome! Thanks for all of the help you give us

The staff was excellent and very pleasant to work with.

Everyone at Big O Tires has been wonderful to deal with. Recently we took a car in for a second opinion; as a local competitor quoted us $400 for front breaks on our car. When we took it to Big O, they said we did not need front brakes at all. The technician made a minor adjustment to our car, which got rid of the noise and there was no charge at all for his time. We will definitely take the car back when it is time for new brakes. We will always trust Big O Tire.

Great Service.

Recently started bringing my vehicles here. Been really impressed by how knowledgeable the team is and how the

The process was great from start to finish. The associate that helped me was clear and honest with any and all communication about my vehicle and the work was done correctly and efficiently. Always a great experience when visiting Big O's

Aside from the fact that it took 2 hours for my truck to get inspected, albeit. I was warned It would take 2 hours. Other than that, it's always a pleasure and the staff is very professional and courteous. I Won't take my vehicle anywhere else.

Welcoming Syed was pleasant to do business with. Service was at reasonable time completed. Price was negotiable.