By Oc O. | 1/21/2021
"I honestly don?t know how this store gets a high rating, but our experience after coming five times is marginal at best. The service has been inconsistent and attention to detail low. I had to come back twice after service due to their failure to of reset"
By Jen M. | 3/29/2022
Very professional and knowledgeable
By tyrell j. | 9/9/2013
As I was sitting in the waiting area I over heard two gentleman talking Keith and Vince about how to charge a women of color when I heard that my blood begun to boil cause if I had knew that's how people today charged there customers by color I would never
By GregB | 3/28/2022
Great staff and very convenient to schedule!
By Anonymous D. | 11/15/2019
My first experience with them somehow a replacement of rear differential fluid turned into a catalytic converter break and a oxygen sensor in the engine failing. The latter was likely not their fault but the former had to be. They charged me for the new ca
By Nick P. | 3/23/2022
Gave them a call and was able to take my car in right away. The manager Chris was extremely helpful. I got 2 tires for a great price. Chris kept me informed every step of the way. I was extremely impressed with how professional he was. Car was done and ready very fast. I will definitely recommend this location to all friends and family.
By Al S. | 11/1/2019
I took my 2017 Tacoma in for an oil change. Drove a few miles and my oil light came on. Checked oil level and there was no oil in motor. Looked underneath and there was oil all over under the car and on the ground. Crawled underneath and saw oil coming fro
By Nick P | 3/21/2022
Manger Chris did an amazing job. Was able to drop off my car same day. Chris was very professional and kept me informed throughout the entire process. I received update calls. Chris ordered me new tires for a very good price. Ordered them and went back once they arrived. Service was extremely well and I’m very impressed.
By Phil B. | 8/21/2019
After damaging my underneath cover l was told it would be taking care of and it wasn't. It's been weeks.My friends and co- workers will not be using Midas for our vehicles
By John M. | 2/5/2022
"John, the Service Manager, is off the charts in terms of customer service. He will actually have the technician explain any findings and show you the actual issue identified if needed. Technicians are very good in their areas of expertise. John will get"
By anonymous | 7/21/2019
gouged paint on door handle. jobbed on brake service.
By Mike C. | 10/14/2021
"I think the employees do a great job working with the public and completing the jobs in a timely, professional way. Thank you"
By Robert M. | 4/30/2019
They destroyed a tire either dismounting or mounting we had brought there for repair. They also broke the tire pressure sensor. They offered to replace the sensor for free but not the tire. The bead was torn and the person at the counter had the audacity t
By Deb E. | 10/11/2021
I really appreciate the customer service at this shop. They were patient with my anxiety through this experience. THANK YOU
By anonymous | 2/23/2019
Dishonest and disrespectful!
By Susan F. | 6/16/2021
John was very helpful to explain want I needed and to get me back on the road ...needed exhaust work...and the cost was very reasonable...and the mechanic showed me everything that he did...
By Hadjri K. | 6/16/2018
I had an appointment on 07/06/2018 afternoon. When I came to the store they just tell me we cannot take your car because we're bizzy. When I clam my appointment an agent replay to me aggressively.... A very bad person work in Never come back
By Khadidra G. | 2/7/2021
"The staff at this location was effective with communicating with me in a timely manner. They were kind, overall professional. They put my mind at ease."
By Kristin G. | 6/7/2018
Illegally Charged me $10 more for oil change to off set the factory coupon midas is currently offering. Itemized receipt shows 59.99 for oil change. It is clearly in their system as 59.99 (which is also what I was quoted on the phone prior to serious) T
By Alan A. | 11/7/2020
"Fantastic, friendly and very professional service by Eric and Midas West Chester team. Will go back there for everything else going forward."