Big O Tires

472 ratings
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Location

218 South Highway 165,
Providence, UT 84332

Ashley

By Ashley | 9/6/2019

Very professional and very kind. I was greeted with a smile, they got my car right in and did what I needed. I had all three of my kids with me and appreciated the gentleman who opened and held the door for me when I was walking into the store.

Anonymous

By Anonymous | 12/12/2023

They took a lot of time going over options and prices and answered all my questions. Tyler was very helpful. The only minor problem was they disinterested out a pad down to Pruett my carpet and I had to go vacuum it

HMI Heating and Air - J.R. Hoggan

By HMI Heating and Air - J.R. Hoggan | 9/6/2019

We have enjoyed the service we have received on our fleet of vehicles.

C Baer

By C Baer | 12/9/2023

They evaluated the problem, explained to me what it was going to take to repair the problem, and asked me if the pricing was ok and if they can start.

Ryley

By Ryley | 9/6/2019

The service is great and the staff is friendly! I just recommended them to my dad this morning!

Jim W

By Jim W | 12/8/2023

The people were very friendly and Alex Cruz really knows his stuff. Good customer service all around!

Jacob

By Jacob | 9/6/2019

Frequent customer. I love this location. The staff is always willing to go the extra mile to make sure I get taken care of. This is a very trustworthy staff.

Steve J.

By Steve J. | 12/7/2023

Purchase completed as expected and in a timely manner.

anonymous

By anonymous | 3/29/2019

Cody is always helpful and willing to listen and help solve the problems that a customer has.

Carson M.

By Carson M. | 11/30/2023

Friendly staff, clean bathroom, great service quality. The only detractor I can think of is that you do not sell my model of tire anymore to replace mine that was under warranty.

anonymous

By anonymous | 12/5/2018

Very courteous and friendly staff.

k4blau

By k4blau | 11/29/2023

The staff is always super friendly and they explain what needs to be done and the cost before they start any work.

Brandon

By Brandon | 3/10/2020

Na

Mitchell

By Mitchell | 11/27/2023

I dropped my truck off on a Friday afternoon for new tires. Turned out 1/2 of the tires were sent to this location as the wrong size. Alec was very apologetic and gave me a solid timeline for when my truck would be done. Ownership of mistakes (in this case it wasn’t his) and a game plan to move forward goes a long way in my book. There was an issue, he took care of it, I walked away happy, and I will be back as a return customer. Thank you Alex!

anonymous

By anonymous | 12/8/2019

Tire pressures were not even and set at recommended pressure

Melisa81

By Melisa81 | 11/24/2023

Alex, always greets us by name. He kept us in the know about where the mechanic was with our vehicles. It was a super busy day and Alex still made sure to keep us updated.

Jay

By Jay | 9/6/2019

Love the new shop. Took a little longer than I was told initially, but the shop is comfortable to wait in. We also aren't sure if we are happy with the rotation results. We drove to Moab this weekend after the rotation, and the car was veering a certain direction.

bauni

By bauni | 11/20/2023

Plenty of seating in waiting area. Staff had the answers I needed. Quick service.

anonymous

By anonymous | 11/19/2018

Service was good, but we ended up waiting 1.5hrs. Seems kinda long for an oil change & tire rotation.

Anonymous

By Anonymous | 11/17/2023

Very professional with the sale an installation