
By Jake | 9/6/2019
Johnny Smith did a great job on my vehicle! Every time I come here I asked that he does the work because he does outstanding work! Thanks Big O!

By Larry | 9/29/2021
Derek and his staff have been nothing but honest, prompt and helpful during our visits there over the past several years. We are very happy with their service in all aspects of our car needs.

By Jesus | 9/6/2019
Excellent service

By MRF | 9/29/2021
I brought it in for a check engine light and other blinking lights. It showed that the trouble was in the transmission sensors which they haven’t dealt with. They didn’t charge me for the diagnosis and recommend I take it to a the dealership or a transmission specialist. (I took it to the dealer and it cost me $135.00 just to plug it into get the diagnostic for the check engine light.)

By anonymous | 9/6/2019
Had to have a clutch replaced. Big O did a great job

By Krystal B | 9/29/2021
From the service desk to the mechanics, we are served by knowledgeable and friendly people who seem to really care about our concerns and needs.

By anonymous | 9/6/2019
Been going there for years and wouldn't go anywhere else. Courteous, quick, and honest.

By Sleepy43 | 9/23/2021
The representative was great in explaining the different options and services available to us. She communicated well throughout the process and was very pleasant to work with:

By Ed | 9/6/2019
Thank you. I bring all my cars to this location. Everyone is friendly and knowledgeable.

By Jan g | 9/18/2021
I trust Travis and know the work that’s being done is work that needs to be done. The entire staff are always friendly and respectful and the work they perform is always very well done

By Nicole | 9/6/2019
Every time I go in there, it's an emergency for me. I am always in a rush and trying to figure out what's happening. Every person I have met there is so kind and they help me right a way. I have referred your business all over the place!

By Amber P | 9/15/2021
These guys always take care of out fleet vehicles and they do a great job! This is a VERY busy location so you need to understand sometimes repairs take a little longer than you would like- but worth the wait. Thanks for taking car of us Steve!

By Cruiser Outfitters | 9/6/2019
Always enjoy my interactions at Big-O, Dustin is our regular point man and he always gets us taken care of and makes us happy to forward customers your way!

By LyndaN | 9/13/2021
did not try to oversell and very knowledgeable on issue

By Steve Leach | 9/6/2019
Just moving in from out of state, a little nervous about finding an outfit to service any of our vehicles, feel better than ever that we picked this location. Joe who welcomed me right out of the gate, kept me (and everyone in the lobby), informed on process the whole time, was very appreciative!!! Feel absolutely comfortable with making this our "go-to-location"!! Thank you to Joe, and the whole entire staff for everything.

By ROBYN | 9/11/2021
I have always felt that I have been treated fairly and that the pricing is also fair. They have always called if another problem has arrived and told me when the best day/time to arrive would be.

By anonymous | 9/6/2019
I have been a devoted customer for decades with Kevin and Jill for tires and return recently for other mechanical issues, most recently with coolant leakage on my truck.They diagnosed quickly and explained my options.They were thorough and pleasant, as always, and I will return and recommend their services at every opportunity.

By Rian | 9/10/2021
Great Staff, and good product. I've come to this location for 20+ years, and while I don't come in often, I still get recognized by the salespeople. That kind of service makes you come back.

By Candie | 9/6/2019
I drive half an hour out of my way to go to Big O in another city because I trust Jared and Derek - they're honest and they know what they're doing. They are also able to do things at this location that other Big O's are not - they are more mechanic-saavy. I've been going there for years. I send my children there and trust that they're in good hands. Trustworthy mechanics are few and far between. I'm grateful for them and happy to give them my business.

By Seth B. | 9/9/2021
Great customer service at this location. Travis ? in particular is a step above and makes each visit a great experience...