
By anonymous | 9/6/2019
University Mall is my "Go-To" spot for all my auto needs. I always receive great service from an honest and knowledgable team. I wouldn't go anywhere else!

By Anonymous | 7/2/2022
Jeff and Kieth are the best customer service guys at BigO.

By anonymous | 9/6/2019
Very helpful and convenient great team of individuals

By Ray J | 7/1/2022
Keith Carter is an amazing person to work with. He is so professional and friendly and always follows through on what he says he will do. The rest of the team there does a good job also. I have never been taken care of at a tire store like Keith Carter and his team took care of me this last visit where I puchased 4 new tires.

By anonymous | 9/6/2019
It was fantastic!

By Pops | 6/23/2022
The people are awesome.

By Mike | 9/6/2019
The staff at University Mall Big O is always ready and willing to help me out with all kinds of situations that have come up with my vehicles. They are very knowledgeable and have the latest equipment and technology to diagnose and repair the problem. I would recommend them to anyone. Thanks Big O for being there for me.

By Cougar13 | 6/21/2022
I bought what I was looking for: a more aggressive tire with better tread for the winter and off road conditions.

By Shawn | 9/6/2019
I was in need of new brakes for my 2016 Hyundai Elantra. I called and priced around. Not only was Big O the best price, the person that helped me was very honest and knowledgeable. They got me in right away and we're done within 2 hours. Thank you!

By Tracy Actual Customer | 6/9/2022
The front staff are always great to work with. Best bunch I've ever worked with at a garage.

By Kim | 9/6/2019
Great price, very knowledgeable, quick turnaround. I was done within an hour.

By Joan BS | 6/9/2022
I brought my car in and left it overnight they had it done by 9 o’clock the next morning. I am very satisfied with their service.

By Karen | 9/6/2019
Great and friendly service. I appreciate that they didn't try to sell me something I really didn't need.

By Anonymous | 6/2/2022
I came in with a simple problem and they took care of it right away and quickly. This is why I keep coming back and why I recommend you guys to everyone!

By Tina | 9/6/2019
The guys here are wonderful. My husband has been in the hospital for a while. They gave me a ride to and from the hospital while they worked on my car. They went over details of what needed to be done. They helped me prioritize what needed done first. And when I came back a couple weeks later to finish the repairs they asked if I needed a ride. They do thorough work and really helped me in my distress!

By Mike J | 5/12/2022
They were very friendly and sevice was prompt. I have no complaints at all.

By Eric | 9/6/2019
I was very impressed that Danny, the Big-O rep I dealt with in Orem, would let me try several different tire brands on my Chevy Spark until we found a brand that could handle the major grooves in I-15 (between Orem and Draper) without major thrashing side to side on the road. We finally found a tire with fewer and wider treads, which finally made the care feel safe. Thank you for working with me over several weeks to get the right tires!

By Derek H | 4/11/2022
In order to correct a small alignment problem in the back, they explained that it would require a major fix, and they suggested that since the alignment problems were minor, it would make sense to either align both or align neither. I appreciated the honesty.

By Scott Swain | 9/6/2019
The Big O team is always professional and on top of things. I know Keith doesn't sell me something I don't need.

By Deb s | 4/6/2022
Easy in. Little wait. Very explicit explantions when telling me some extra work needed to be done with pricing and asking permission. Love these guys!