
By John | 9/6/2019
Jeff was very knowledgeable and professional. He took the time to answer all my questions and concerns. He talked me through everything, and was able to help me make the best decisions for my car.

By Jonathan | 4/11/2023
Kept me informed of other items found during the Oil Change and Tire rotation. Rear brakes on this Dual wheeled flat bed were worn to needing brakes. They also found a leak in the brake cylinder and when that was fixed found that the calipers and brakcets needed replacing (It's an old truck with new engine). The work was explained clearly of what had to be done. I had also worried about a bad sound comming from the rear end and after the brakes were repaired and road tested they confirmed I had a problem in the rear end of the truck so we scheduled for that to be done next week.

By anonymous | 9/6/2019
The employees are always courteous, timely and professional. They treat you like your business really matters.

By James S | 4/4/2023
Jeff Crystal is great to work with. Very honest and willing to give great service and is knowledgeable.

By Katie | 9/6/2019
They were quick. Easy to work with. They didn't have my tires in stock, so they gave e the higher grade ones for the lower price

By Cookindutch | 4/3/2023
I have been going to this location since 1981. They have been up front and honest with me so I send all my friends there too.

By Julie | 9/6/2019
The staff was very helpful and explained everything. I felt like they heard my concerns and changed accordingly. I am pleased with my service and feel that I got the best service for the best price.

By Mayoung | 3/31/2023
Love the fast caring service!

By Dsb | 9/6/2019
Big O always gets us in quickly and they are trustworthy and dependable.

By Meli | 3/29/2023
Every time I go I know what to expect and it is always great service. They are fast and get things done. Although the last time I got a tire rotation I think the alignment or balance was off.

By John | 9/6/2019
Keith is one of the great people, who work there. Get to know him, because you'll experience one fine person as well as a great salesman.

By Lisa H | 3/22/2023
Tire pressure problems

By Alijah | 9/6/2019
My family always tells me to go to Big O because the service is great and I did and I got to say they weren't wrong! They didn't cheat me out of my money like a lot of places try to do so I highly appreciate it!

By L. Schumann | 3/22/2023
Quick tire repair and oil change saved me an extra visit.

By Matthew | 9/6/2019
Love these guys...excited to see what they can do with a new store and shop.

By VJ S | 3/21/2023
I walk into the store, they welcome me and call me by name. It just feels like I belong there....in fact, I look forward to going there.

By Beverly Kingsford | 9/6/2019
I went in to the store, knowing that I had a leaky tire that needed to be fixed. We looked at the tire more closely and they could have sold me a few new tires, really. They fixed the tire at no cost that day and recommended that I see them again before winter because of the low tread on some of my tires. The guy wasn't pushy at all and in the past this same guy has always treated me very well and given me excellent customer service. I trust the quality of Big O tires and I've had great experience with them. They take good care of their customers.

By Jim | 3/21/2023
Professional, friendly, and promot

By Mike | 9/6/2019
As always the guys at Big O University Mall came through and took good care of me. Thank you very much!

By Chris | 3/20/2023
The guys who helped me out were friendly, they were open about the work that I needed done, and the work was done fast and at a decent price.