
By Jacie | 9/6/2019
My preferred service writer is Reese Carter, I feel much more at ease when I work with him, I have no problem with him suggesting other needed service. Because he is not out for the sale or commission, he truly is looking out for me.

By Robert G | 7/19/2022
The customer service was outstanding. They got my vehicle into the shop immediately and had all four tires replaced and the front end aligned in short order. I would highly recommend Big O to any of my friends.

By Shareen | 9/6/2019
Colton has been a great help since I have been servicing my car at Big O tiers for the past 8 or 9 years. He is always knowledgeable about all car related topics and has the best customer service. One of the things I love about Big O tiers is that they don't tell you to fix things just to make money. For example, if you need breaks soon they will tell you that you have an x amount of time until you need breaks instead of trying to make you buy it right away. In other words, they are very honest about what needs to be fixed on your car and what doesn't-- and that I appreciate a lot and that is why I have been a loyal customer for many years. They know what they are doing and they have integrity. That is all I ask for when servicing my car. Thanks to Colton and the Big O team for being awesome!

By Tiffany Wheeler | 7/12/2022
The workers were very helpful and personable. They were fast and efficient!

By anonymous | 9/6/2019
The took care of the problem. I would definitely recommend them.

By Richard B. | 7/8/2022
Courteous, professional, on time, done job correctly, work completed was fully explained. Cost was covered completely by Big O.

By Service | 9/6/2019
great to work with Reese is very helpfull

By Ken K. | 7/2/2022
Service people are the best

By Greg | 9/6/2019
Reese always treats us great.

By Shawn | 6/27/2022
From the second I walked in i was greeted even though they were busy and my tire was fixed within 10 minutes, probably the best service I've had changing a tire

By anonymous | 9/6/2019
I contacted Jose at Big O looking for a set of winter tires because I noticed damage new on my daughter's tire. They were able to locate the tires and have them installed along with an alignment in less than 4 hours from the time I called. Fast!

By Steve E. | 6/15/2022
Great service and quality products.

By Doug | 9/6/2019
Colton Malherby was great. He showed incredible customer service and explained all of the options. I have purchased from Discount Tire and Costco in the past, but because of him I will be bringing my business to Big O.

By Janna P. | 6/6/2022
Colton and his crew were able to diagnose the faulty alternator when the 5 other mechanics I took it to wouldn't believe me or do extra tests to figure out the problem. He also told me of a few things (loose sway bars and original shocks/struts) that need to be addressed and the timeframe in which to do so. There was no pressure from him to purchase but willingness to do the work when we've saved the money to do so. Also, he did a trip check when he found we were headed out of town so that we could feel safer on the road. It was really nice to have someone care about my car and my family's safety.

By Candice | 9/6/2019
The only place I trust to bring my vehicles. Robbie and everyone at this location are awesome and honest.

By Jeepguy | 5/21/2022
I was able to get an oil change in a short amount of time without having to wait a long time. They were engaging at the time of check in and also at the time of payment.

By Rick | 9/6/2019
Great service

By Mark m | 5/17/2022
Colton malherbe was awesome. Told me everything that was wrong and quoted me pricing. Colton was honest with the services that I needed and not trying to push other services that I didn't need.

By Brb | 9/6/2019
Robbie is the best.

By Heather H | 5/16/2022
Colton was wonderful to work with. He provided a detailed bid of work that was needed and then the repair was done faster than expected. I also appreciated that he arranged for transportation to get me to my work location. I had a great experience and my car is running great. Thank you!