By anonymous | 9/6/2019
Very accomidating. They always seem to be able to make time for you.
By Matt J | 6/29/2023
What are the owners, Troy took time to get involved personally, took me into the shop after the other customers had gone, and explain things with his mechanics and help me understand the alignment report and gave me good solid advice. Hiram, one of the technicians that was working on my vehicle, he spoke up also and gave me some good honest advice of what he would do if he was in my shoes as well as did Troy and Parker, and Isaac. They went above and beyond to teach me and help me understand things and why I need to replace my struts, they got me right in and got both my truck tires rotated in my cars two tires replaced and we called them this afternoon, so they were very efficient and very friendly and personable to work with everyone at the location ..
By Ben | 9/6/2019
I blew a trailer tire 70 miles away from the closest town, which was Richfield, Utah. I walked into the store about 10 minutes after they closed on an extremely hot Saturday night. Although I know the workers were anxious to go home to cool off and enjoy their weekend they were very considerate of me and my situation. Troy found the tire and rim I needed and got me on my way. I was so impressed with the kindness and positive attitude of Troy and his staff. Especially since I had tried another tire shop down the road earlier and they were rude and offered me no help. I will now get all my tires and services done from Big O. Troy and his employees took care of me during a tough situation that could've been much, much worse had they not been so willing to help. He even gave me his cell number in case I ran into any more issues that night. I'll also pass along my experience with my family and friends and recommend Big O for any service they offer. And anytime I'm driving through Richfield I'll stop in and say hi. Thanks!
By LeahM | 6/28/2023
I love taking my car to the Richfield Big O. Everyone is friendly and very helpful.
By anonymous | 9/6/2019
My wife and I were travelling I-70 when we had a large piece of metal puncture our tire. We pulled into Big-O and they were not able to fix our punctured tire. Our local Big-O in another town was closed at the time so there were issues of getting information on the tire warranty in that manner. The Richfield Big-O gave us a used tire so for free and put our spare back on the vehicle. They even looked at the other tire that was hit by metal, taking it off the vehicle and ensuring it was safe. We were able to get on the road again quickly and got a new tire the next day. Thank you for all your help
By Tony n | 6/27/2023
Been doing business there for 25 years never had a problem. The employees around tastic great place.
By anonymous | 9/6/2019
Even though it was stressful and expensive I was treated fairly and in a very curious maner.
By Keith T | 6/23/2023
WE would return there but we live in Missouri. We noticed brake problems at Great Basin National Park. We tried getting into anyone in 3 towns and no one could. So, we tried Big O Tires in Richfield. The gentleman that answered the phone was so kind and immediately said no problem we can get you in. We made a comment that we were 1 hour away. He said not a problem when you get here, we will get you in. We arrived they took us right in and it was done in an hour. They even gave us a spot to unhook our camper. We didn't even skip a beat on our trip across country. Thank goodness, for Big O Tires, our next part of the journey was mountains, so we made it safety. Thank you so much for all your hospitality and service. Highly recommend their service to anyone.
By anonymous | 9/6/2019
We have been customers of this Big O for 20+ years... they are fast, reliable and friendly!We dont trust anyone else with our tire service!
By Highly recommend. R H | 6/20/2023
I have been a customer here since it opened. I am always treated like I am appreciated. I think they try to make my experience as pleasant as possible.
By anonymous | 9/6/2019
Calvin did everything I asked.He even brought me home and then delivered the truck back to me.The balanced the tires under (a load) and they seemed good except still getting vibration.Will contact the store to see what can be done.
By Kasey | 6/19/2023
Quick out the door response
By anonymous | 6/18/2019
great place to go for maintenance.
By Hayden J | 4/10/2023
Friendly knowledgeable get you in and out quick. Always clear explanation of what they did to your vehicle. Warn you if they would change tires or need other things looked at.
By anonymous | 11/22/2018
great service,fast and efficient
By 2 Mules | 3/13/2023
Whatever type of service I need, they jump right on it and do a great job. They always let me know of any problems and what those problems are as well as giving me options for how to correct that problem. They are super friendly, fast and thorough.
By anonymous | 7/9/2018
Love these guys & free rotations.
By KAYLA H | 3/3/2023
They fixed my headlight an hour before closing and where done in a half hr. Even though it was pricey they did an incredible job and got it done very quickly. Thanks big O in Richfield Utah
By anonymous | 7/9/2018
Our favorite car repair place. Love the people the, great service.
By Tom s | 2/16/2023
They always treat me well and have a lot of respect people and are very friendly and helpful