Big O Tires

Quick friendly service. Always greeted by name which makes you feel like a valued customer.

very informative

I came to Richfield, UT from the East Coast for the Rocky Mountain ATV Jamboree in mid-September. I had the misfortune of slicing one of my ATV tires on Wednesday. I stopped by the local ATV dealer hoping to buy a single stock tire, but they didn't have any in stock. I had been planning purchasing a new set of tires "� but not until next year! So we headed on over to Big-O tires "� they were a Main sponsor of the ATV-JAM event and had been pushing tire sales all week! And of course, they had a full set of Big Horn tires that would fit my ride. The salesman not only took my order, he personally JUMPED right on the 4 Big Horn tire swap in the shop so I could get back on the trail ASAP. We were less than 2 1/2 hours from the time of the flat to back on the trail including a 30 minute truck/trailer ride each way! My only concern that I had was the pricing of the tires compared to other tire dealers "� sometimes others will take advantage of a bad situation"�here we are on vacation with an issue that we can't fix without throwing money at it (4 new tires)"�we really didn't have a choice. Well, once when I got home, I checked on pricing of the tires from Big-O compared to several other outlets"�..Big-O's price was very comparable "� even beat out several internet suppliers!!!! They treated me fairly and all the staff that helped get me on my way were 1st Class!!! If I'm ever in Richfield again and have any tire or automotive needs, Big-O will be my 1st stop"� Nice job! Thanks Big-O Tires of Richfield!! Andy in MD PS "� Unfortunately, I did not get the salesman's name, but he DID speak at the closing ceremonies at the Jamboree! Maybe you can figure out who he is"�.

They got me in for an early next day appointment. They quickly found the problem and fixed it even quicker than that. Friendly place.

Just there less than a week ago for a flat repair. In and out. They noticed that I needed a rotation so it was done also. No charge!!

Service was prompt and complete. I was kept informed and experienced no problems.

During the 2017 ATV Jamboree, I lost a tire and wheel on my toy hauler. Big-O fixed me up in very short order. This however was just the beginning of my experience with Big-O. The 1st. day of the ATV Jamboree, I sliced a side wall on my ATV tire. Big-O did not have the 14" rim size tires that I needed in stock. As I was to leave the next morning on the Mountain Man Marathon for 4 days, I was in a bind. The manager at 5:00 PM in the afternoon, called Salt Lake City and had 8 tires delivered to their shop overnight. As I was to leave at 7:00 AM the next morning, the manager and another employee came in at 6:00 AM and installed 4 new tires on my ATV. I made the Marathon on time by 7:00 AM. Now that's going way out of the way to help a stranger in need. THANKS Richfield BIG-O.....You guys are AWSOME!!!

They do a great job.

Excellent Service, it was the least expensive place i could find my tires and the sale came with Full Guaranteed Warranty Including Any Flat and $25 for Brand New Tire if Flat needs New Tire, as long as i got the Free Tire Rotation Done Within 3 to 5,000 Miles per rotation time. I had to use this flat $25 thing, once already, so that saved me $85+.

The owner and his son were so helpful. We had run over an object and all 4 tires were flattened. We had "run flat" tires so we were able to drive to the store. We called first and the owners son put a set of 4 tires on hold and had us ready to go when we arrived 10 minutes later. We were traveling home from Colorado and they moved us to the head of the line to get us back on the road fast. While we waited, the owner recommended a great place to have lunch and even offered us a loaner vehicle. They were professional and very courteous. We felt like we were being taken care of by good friends. I can't think of a better experience and we were so thankful to them for their help.

I was broken down and they were able to help me immediately.

I was visiting in the Cortez,CO area, picked up a knife blade in or around Mesa Verde National Park and went to Big O to try to buy a replacement tire. The owner and all his employees went well out of their way to put on four new tires, balance them and check the alignment. Their kindness and professionalism was greatly appreciated.

My truck was making a terrible noise. I stopped by on Friday. They told me to stop by on my way home. I stopped on my way home on Tuesday 06/25/19 10:30am. Cal the manager took me in right away. He found out why my truck was making the noise & fixed it. Yes it turned out to be a small problem. But he got me in & out in no time & to top it off, he didn't charge me anything. Big shout out for Big O. Thank

We have lived in the area for 18 or 19 years and we love to take our vehicles there. Your staff are very knowledgeable and friendly.

Needed a tire. Great, fast service. Troy remembers his customers

They were very friendly, fit us in super fast and didn't take very long at all to do our service.

The people r great.Feel really taken care of and listened to when IAM there.

Chayden was able to get me in right away and get the job done before closing. I don't like paying anyone for mechanical jobs in my vehicles, but I trust them with my vehicles and they are always accommodating.

Had a blowout on the highway, called and talked to Trent. They had tires for my truck on sale . Arrived about 1 hour before closing.Intalled and out the door 15 minutes after closing time. Awesome customer service that alot of other businesses could learn from. Again Thank you Trent and your team.

It was quick. It was the cheapest place I can find. Customer service is great there.