By anonymous | 2/5/2019
Super friendly and very honest on the diagnosis and the estimated quote for the repair. The car is now driving really good.
By Wilma M | 3/3/2023
The customer service was outstanding. Thank you Tim and Connor for making me feel very comfortable. You guys are the best never had an issue with you both. Always welcomed by them. Ty so much for all you guys do to keep my car going l. Woohoo.
By Jacqui T. | 1/20/2019
I trust the people at the Malden Midas and do not feel like I'm being taken advantage of selling me parts I don't need...that says a LOT! They always fix the problem the first time so I don't have to go back over and over again for the same thing.
By George M. | 2/10/2023
Jim and Connor are the best. Very professional, courteous and caring. The car was done so fast that I could have waited.
By Vicky J. | 12/12/2018
I am very satisfied with the service I received. The mechanics are very honest and great customer service as well.
By Anonymous | 2/8/2023
It'swonderful associates make it a pleasure to visit this Midas.
By Jacqui T. | 11/10/2018
"I trust the people who work there which means a lot. They always do a great job. They could have told me it was the electrical work causing the problem and would have cost a lot more money. But, of course, they did not. Just a simple case of replacing the "
By Mary S. | 1/18/2023
The people were friendly and knowledgeable. Store was clean and smelled fine. There was a bathroom during my wait time, im satisfied
By Sserwadda A. | 9/21/2018
"Customer service is exquisite. Although the charge bill might turn out high basing on faults found with the vehicle, Midas will try to simplify payment load so that you don't have to face it all at once. "
By sarahg | 12/27/2022
I called to make an appointment to get a rear light replaced. It was so easy to book and when I brought my car in I was greeted by Jim who was so kind. He explained the timeline to me and I went on my way. SO easy. Then I received a call from Connor who told me they had looked at the car and could fix things for $132. He confirmed with me that I would like to move forward for that price and gave a time line based on the work they needed to do. Exactly within that timeline, I got a text saying my car was ready, I headed over and Jim had warmed my car up for me and brought it around front just as I was walking inside. There were no hidden fees, and again, I had excellent customer service. I also received a follow up email and text after my appointment confirming the services I had received. It was overall a wonderful and easy experience - plus the pricing was very fair!
By anonymous | 9/17/2018
Had an Appointment. Took my car in on time. No complaints.
By CleveSteamah666 | 12/7/2022
The best shop around
By anonymous | 9/8/2018
Awesome very helpful. Answered all my questions
By Poulami Datta | 11/26/2022
Its been two years I am going to Midas for my car oil change. The service they provided are really commendable. Easy to reschedule, easy to communicate, easy to book an appointment
By George M. | 8/28/2018
"Rafael quickly assessed and repaired a failed brake caliper, saving my summer vacation. The service staff were quick and efficient, and we were back on the road sooner than promised. Thanks again to a great team!"
By JAH517 | 11/19/2022
The service was wonderful - the only issue I have is that it was very expensive -
By Craig D. | 8/16/2018
"Raphael and his team always take great care of my car, which is why I always go to them. Great work and fair pricing."
By Tom L | 11/15/2022
the people were very friendly very professional and explained everything in a manner that I was well informed about what needed to be done and cost of the job.
By anonymous | 5/21/2018
good service and friendly servicemen.
By LC | 10/28/2022
Great service overall!