Midas

Great service all around. Two thumbs up.

Mr. Charles Pace listened to what I explained was happening to my car and he fixed the issue directly, and he made sure I was informed. Great customer service.

Guys were very friendly and fixed my car quickly

Mr Charles .he was hands on .he informed me as to what's happening with my van . An I really admire his knowledge .an his attitude toward his customer was just awesome . overall he's just good at what he does

The best customer cervice of all seasons! Love love you!

The person I dealt with at Midas in Nashville was the store manager Charles. He is exactly the type of person for the service industry. Literally one of the best employees I’ve ever dealt with in any business.

Review title says it?s all .

Because the customer service is top notch and the knowledge that was pass on to me made me feel like I have found my new go to place for all car servicing. With a guy like Charles at the front this business can not go wrong

Had to get a routine oil change and the break/suspension/rotor systems checked out. They were fast and efficient-- warrantied out work that they had already done on it with no over head. They kept my car while i was out of town. Very appreciative for sugge

Manager was friendly, up-front and honest, and not pushy. He was very busy and meticulous in the manner he dealt with satisfying each customer to the best of his abilities.

"The Midas shop in Nashville (Nolensville pike) is one of the best auto repair places I've been. Efficient, cost effective and straight up. "

you already asked all of he questions explaining why i was satisfied

I always take my cars to them even though I live 30 mins away from them.

Charles Pace had great customer service. He made me feel like my Mercedes was in good hands.

"Love the service, prices and conversation"

I hope that I can keep this at the word limit. I will be writing other upper-level leadership for this repair. Charles, Ken, and Slim went above and beyond customer service. My Yukon had been vandalized in a storage unit. Catalytic converter had been stolen (cut from underneath the car) and 02 sensors, and break line cut. I called Midas around 0930 and had the car to them around 1030. They had pre-order the parts that I needed and were awaiting me to bring the vehicle in. I am from out of town and keep the Yukon to travel back and forth to Knoxville. I had to be in Knoxville today. They repaired my vehicle completely before the end of their work day. I am retired military and have traveled all over the country. I had only used Midas 2 times before now. If the rest of your Midas Stores provide the EXCELLENT customer service and "family type atmosphere" this will not be the last time I use Midas. A huge "Thank You" goes out to that team of Professionals. They are the epitome of what excellent customer service should look like. Feel free to call me or email me if you need any additional accolades. Need more personnel like Charles

Great job guys. Helpful and professional.

The person at the front register explained everything I needed to know. He was very informative and the prices for my repairs to me seem fair or even better then some shops that was the in area

"I have been twice , and twice I have loved my service , quick and friendly! Gave me real information about my car and would recommend to set a appt but walkins are welcome ! Thanks guys !"

Highly professional service from Mr. Charles Pace. I did not have an appointment. The windows on my 2013 EDGE would not open. He diagnosed the problem, explained it to me, and had his technicians to repair it in a timely fashion while I waited. He was friendly and knowledgeable with all of the customers who came in on the day I was there (Monday, July 11, 2022; from about 11 am to 3:30 pm). My windows work perfectly now and hopefully all your employees at all MIDAS stores are as good as Mr. Pace.