Midas

I trust Midas to be straight foward in communicating what my vehicle needs to keep me safe on the road. They are customer focused, and very knowledgeble about cars!

No appointment, was serviced on the spot. Great employees, did what was needed quickly and correctly.

"I dont live in Nashville but I visit there a lot. I usually wait to get my car maintenance there. They do seem to always have different people working the front desk,but everybody I have dealt there has been nice and friendly. I usually make an appointment"

Making an appointment was very smooth and able to get a time the next day. The customer service was excellent...both Ed & Terry made sure I understood the repair needs and explained the process well. All employees were very nice and friendly. Pricing was fair and all coupon/discounts were applied to help with the cost. They also explained very well the payment plan option in case I needed. Getting the parts needed from O'Reilly took MUCH longer than Midas thought it would take which delayed the repair so I feel I spent an hour longer there for work to be completed then it should normally take but not technically fault of Midas location and they made sure I was taken care of during the wait. I give very high props to Ed for personally going to O'Reilly to get the parts to expedite the repair since parts vendor had a delivery staff shortage. And Terry moved quickly and efficiently to get the repair done once the parts arrived. Overall the experience was very pleasant, efficient work and I would come back to this location for future maintenance as well as recommend to others. Thanks Ed & Terry for getting my brakes back to perfect working condition. :-)

"My service was awesome, the technician recommended additional work without being pushy. I appreciated that."

Eddie & Terry were very helpful, friendly, & knowledgeable. They made it their mission to provide excellent service & advice. I really appreciate their efforts!

Went down to Midas because I had an issue with my brakes. Crazy screeching. Been to two different shops before but wasn't told what the problem was. Always got told nothing was wrong. I decided to try this shop and talked to Mike and Joshua. They actually

Eddie was excellent. Very thorough and detailed in explaining my options and delivered as promised for the cost agreed upon. Don’t let him go anywhere, he’s great.

These guys are always quick and appreciate the detailed work they do.

If the Manager Eduardo is still there fr sure he treated everyone like family. Answered every question everyone had. everyone was smiling and talking positive about Eduardo. the mechanic Paul also explained everything in detail. We are very satisfied, me being a mechanic appreciates places like this. I couldn't do the job myself, because I have to have surgery this month and can't bend over.

We will be going back again

Mechanic was very knowledgeable and helpful

I want to complement the outstanding staff at my visit. Justin (believe that was his name) and his associate were very helpful and responsive with my repair. I was impressed with their customer service and my civic has been working great! I will recommend

Eddie, the person checking peoiple in and manning the phones and register, was tremendous. Great attitude, vrey friendly and helpful. He is the reason i will return to this location.

Great price and warranty . They guarantee to beat out competitor pricing

professionalism

Fast, efficient, and honest service

Very knowlegeable and efficient.

Cool place

Store manager was very pleasant to work with and communicated thoroughly through the process. I was able to get in and out in just under an hour which is excellent. Very satisfied with this experience and will look to have future services completed at this location.