Midas

176 ratings
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Location

324-330 Washington Boulevard,
Laurel, MD 20707

anonymous

By anonymous | 6/22/2020

They really need to require that customers and employees wear face masks while inside their facility.

Lady T

By Lady T | 10/26/2022

Frank took very good care of me. I had to bring my car in based on work that was done back in Aug. Frank said no problem & that he would take care of it. Once the issue was discovered , he let me know & fixed the problem with no charge.

anonymous

By anonymous | 4/30/2016

Pleased so far with the repair work.

Jimmy

By Jimmy | 10/18/2022

Frank was helpful and friendly. The communication was clear and I’ve always gotten good service in the past. Plus I can walk there from home.

anonymous

By anonymous | 8/3/2015

decent place

KD

By KD | 10/11/2022

The service Technician was very knowledgeable in what my vehicle needed, the amount time it could take to repair and estimated cost. He was friendly, accommodating and transparent.

anonymous

By anonymous | 7/8/2015

Took nine hours to change breaks and rotors and my car was the only car there smh

Chris E

By Chris E | 10/6/2022

The Manager Frank is very knowledgeable and can estimate jobs and deliver quickly

Charles D.

By Charles D. | 3/19/2021

I went in the shop (midas laurel on Washington street) for breaks work. My appointment was at 10am. The team at this location exhibited poor customer service. They had me sit in the waiting room for 3hrs with no communication and no updates (except when I

Chrisg

By Chrisg | 9/6/2022

Courteous professional service. Timely service get the job done quickly which is greatly appreciated. Will use them again.

Grantley A.

By Grantley A. | 3/12/2021

"I drove my Honda Accord into the shop because it was making a loud noise. To my surprise, the clerk called me and reported that someone stolemy catalytic converter ( sawed it off) and the cost of repairing my car (replacing the catalytic converter and brak"

Ms. Lady

By Ms. Lady | 9/3/2022

So far no issues. As a woman, I don't feel they are taking advantage (or try too)

anonymous

By anonymous | 2/24/2020

Scheduled an appointment online, however had to wait 2 hours just before they finally brought my car inside. Spent 3.5 hours there total for an oil change, compared to the 60min they advertise.

Anonymous

By Anonymous | 8/10/2022

Professional and experienced technicians.

Dakota L.

By Dakota L. | 11/6/2018

The staff could?ve been friendlier but that?s not why they got 1 star. They didn?t reset the life of my oil so I totally freaked out when my truck said that it needed a transmission oil change now when i?d just gotten one.

Glo

By Glo | 8/2/2022

Great service and customer service!!

Dwaine W.

By Dwaine W. | 8/16/2018

"This Midas location is very untrustworthy! If your going to have work done to your vehicle here, make sure you keep an eye on the mechanic doing the work! I went there because one of my exhaust support hangers had rusted off & needed it put back on. Frank "

Reginald j

By Reginald j | 7/30/2022

Happy with the work. Price was about 50 dollars higher than advertised and wait was around 2 hours but overall statistics

Ray  M.

By Ray M. | 7/14/2018

"SAVE YOUR TIME, MONEY AND ENGINE. THEY ARE SO UNETHICAL THEY KEEP DELETING THIS POST. "

Sheri B

By Sheri B | 7/28/2022

Good customer service and vehicle serviced at time promised.