Midas

305 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

3100 Duke Street,
Alexandria, VA 22314

anonymous

By anonymous | 5/26/2020

Customer service was amazing!! So easy. Wish I remembered the gentlemans name who helped me. 5 stars and will come back! Thank you!!

Katy

By Katy | 12/30/2023

All good , nice service thanks

anonymous

By anonymous | 5/6/2020

Fast, efficient, and affordable price. Mr. Jerry was very welcoming and answered all my questions. Great service !

Brian R.

By Brian R. | 12/16/2023

Great service

anonymous

By anonymous | 4/23/2020

Great experience all the way around

RV

By RV | 12/15/2023

Thank u. Great service

Mrs. Farmer L.

By Mrs. Farmer L. | 3/26/2020

Always great customer service! They are all so friendly and helpful. Mo and all of the guys do a great job on my husband and our vehicles. We are long time customers and plan to continue to be.

Sara S

By Sara S | 12/12/2023

This is the best shop around to take care of your car needs. They are trust worthy and very good at their job. You can be assured of quality performance taking care of your vehicle needs.

Nassfat J.

By Nassfat J. | 3/16/2020

Fast

Lucia R.

By Lucia R. | 12/4/2023

Jerry is very nice and welcoming each time I call for an appointment. It is a very laid back place and I relax when I am there waiting for my oil change.

Ryan O.

By Ryan O. | 3/14/2020

"Everything was good for the most part. However, I received a coupon for a free oil change from Midas in Maryland and was not informed at the time that I would not be able to use it at other Midas locations. I got the oil changed and learned afterward that "

Darrickj

By Darrickj | 12/2/2023

A.W. Gautier was very professional and explained my options for future service.

Mike S.

By Mike S. | 2/2/2020

Great customer service by all

Rick B

By Rick B | 11/28/2023

Adam and Gerry were the best, friendliest and thorough, most knowledgeable reps I have dealt with in auto service. The prices were fair and I felt satisfied that I didn't feel ripped off. In the past, I would be pleased with other auto service businesses, but very soon after, they left me in shock with wrong diagnosis, or higher prices than expected. As a business owner, I know it's easier and cheaper to be fair and keep customers happy than lose them and try to get new ones to replace. Gerry and Adam rock

anonymous

By anonymous | 12/27/2019

Great customer service and prices are not to bad.

Chad Y.

By Chad Y. | 11/10/2023

Adam is excellent. He's professional, communicative, and kind. He's a bug reason why I always come to this location.

anonymous

By anonymous | 12/19/2019

As always the guys at Midas do a great job

Phil N

By Phil N | 11/10/2023

BEING FROM THE CUSTOMER SERVICE FIELD MYSELF, I WAS VERY IMPRESSED WITH THE COMMUNICATION, THE THOROUGH EXPLANATION OF MY QUESTIONS, AND THE GENUINE SINCERITY OF ALL THE STAFF. WHILE I WAS WAITING I WAS IMPRESSED WITH HOW MANY CUSTOMERS WERE FAMILIAR WITH ADAM'S NAME AND THAY HE REMEMBERED THEIR FIRST NAME ALSO. IT IS RARE TO SEE SUCH EXEMPLARY CUSTOMER SERVICE IN TODAY'S WORLD.

Brad K.

By Brad K. | 12/17/2019

Been going to this Midas shop for many years. Jerry runs a great operation. Always gives a coupon for money off your next oil change. And this time they found a flat I had not noticed. Fixed it in no time and sent me on my way.

Charles T

By Charles T | 11/8/2023

The staff really took care of me. I had an emergency and they tried very hard to get me on my way. I will definitely come back to this location. Adam and Jerry are outstanding.