Midas

Everyone on duty did an excellent job.

The availability and use of the courtesy car was great and very helpful to have while the team worked on my car. The customer service was great. The staff were patient and helpful and explained everything to me. They worked with my warranty company and finished the job in a pretty timely manner.

Been here twice and both times I?ve been met with super friendly and helpful staff. One time they didn?t even charge me because they took a look and determined I didn?t have any problems to fix. Will continue to give them my business for sure.

My car needed a new control arm with ball joint as the steering was about to fail. The team was highly communicative and offered me a loaner car for the duration of the work. After the work was completed and I drove it for a week the new part began to fail. I brought it back in and the replacement of the part was done in a matter of hours with no charge and no inconvenience to me.

Service went smoothly. No long waiting. Car running better due to service.

Because they mention me by name and just the friendliness of everyone

Friendly and fast service! Appreciate the help

Melanie (or Melody) was so friendly, as was everyone else. They had my appointment, communicated during the day about the inspection and needed work, and got it done on time.

Mr Daniel did an excellent job and provided excellent customer service

Someone cut my exhaust system in an attempt to steal the catalytic converters. I called Midas and was told to bring my truck right in. Midas was quick to provide the repair estimate and pictures for my insurance company. Once the insurance company gave the go ahead my truck was ready in a few hours.

Thanks to the crew on Saturday that took extra good care of us I greatly appreciate everything you?ve done for us.

I was traveling out of town when my car started making concerning noises. I had no appointment, but they were able to squeeze me in. Service was handled quickly, causing no delays in my travel plans! Staff was very kind, from scheduling, to maintenance to check out, everyone was fantastic. Thoroughly impressed and immeasurably grateful!!

Mr Daniel did an excellent job and provided excellent customer service

I have been going there for a number of years. When I arrived and got out of the car the salesperson greeted me by name.

"I realized I had an issue with my signals, working off and on. They diagnosed and fixed the issue without a bunch of charges for diagnostics. I was very pleased and will continue to trust the folks at Midas on Arthur Ashe blvd.Thanks team!!"

Fast and convenient appointment scheduling. Friendly staff and fast service.

I don?t know what happened but my stereo was working before the oil change. I called and got transferred around after 2-5 mins of pulling off. Nobody knew what happened and was looking at me like I was stupid. A $200 boss stereo just blacked out from only

My appointment was for 2:00 PM. I arrived about 1:40 PM give or take. At approximately 2:15 PM I heard my 1st name called and I was really not sure he said my name. I got up and walked over to the service desk and asked if he called me, which he did. He said my car was ready. I had now and hour to kill before I headed to the restaurant where my daughter works. So I stopped by the Va Museum of Fine Arts where I used top work and visited with friend and then to my surprise the restaurant had opened up an hour earlier because of Mother's Day celebrations. so I had dinner earlier than expected and got to visit my daughter before the restaurant got super busy.

Got on and out fast. Only scheduled. Day before I needed service