Midas

229 ratings
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Location

5301 West Broad Street,
Richmond, VA 23230

Shirl D.

By Shirl D. | 1/8/2019

"This was a great visit, they did only what we came in for. They did suggest some things that need to be done prior to inspection. This was the first time back to this location for several months. They have improved and I am very satisfied. Thank you Ma"

Sylvia J.

By Sylvia J. | 3/4/2023

Manger Carlos, he is very knowledgeable, friendly and explained everything to me so that I could understand what was wrong with my vehicle. He is the Best Manger MIDAS has had at the Willow Lawn Board St location. He is very hands on with the staff 👏 Do Not move him to another location. I am a long time customer of over 10 years. Thanks

Denise D.

By Denise D. | 11/22/2018

Had an emergency issue with vehicle right at shop closing. Called the shop and they gladly waited for me to get there and had the loaner car ready.

Anonymous

By Anonymous | 2/27/2023

Loved booking online. Carlos (manager) was super friendly and had a great rapport with clients.

Patricia W.

By Patricia W. | 10/19/2018

I appreciate that you can schedule work to be done within a specific time frame. The service manager was very helpful and gave me a recap of what had been done. The coupon for a free oil change was a nice bonus.

Mark R.

By Mark R. | 2/23/2023

Staff were all helpful and took care of all my needs.

Nicholas B.

By Nicholas B. | 9/30/2018

"Always reliable, thorough, and professional. Thanks again for the optimum service. "

Jenna P

By Jenna P | 2/16/2023

I’ve been taking my car to Midas for a few years now and I’ve grown to know the employees pretty well. They do a great job with my vehicle and they’re always willing to explain what needs to be done and give me any discount they can to make the process easy. I love Midas and will never take my car anywhere else!

anonymous

By anonymous | 9/24/2018

Great people. In and out in exactly an hour. Will definitely be going here again.

Jayson

By Jayson | 2/4/2023

Friendly and professional staff. Fast service. Was able to get a state inspection on a Saturday on short notice. Shop was noticeably busy but my wait was still not long.

Jennie S.

By Jennie S. | 9/6/2018

"This shop is top notch. Hands down, the nicest, most honest, organized repair shop I have ever been to. And now with text messaging alerts and checklist of car care?!? So great. "

Sylvia

By Sylvia | 2/4/2023

Carlos, the Manager was very professional and greeted me in a friendly manner. He explained everything about the repairs that I needed in details including the price for the tire service needed. I have been a long time customer with Midas for over 10 years. Carlos is by far, the Best Manager at the West Broad St location 👏 👌

Lori W.

By Lori W. | 8/15/2018

"Everyone at Midas is so friendly and helpful. I can always get an appointment, even on short notice and they get the job done quickly and thoroughly. Totally trust these folks with my truck maintenance!"

Dale J

By Dale J | 1/25/2023

I have been taking my car to this location for years, probably since at least 2009 with my old car and always have received great service and probably enabled me to keep the car for 13 years.

Jessica L.

By Jessica L. | 7/29/2018

The staff are helpful in explaining the work needed and what may be needed in upcoming visits. They communicate in a timely fashion and I trust the work they do!

Zimmie

By Zimmie | 1/19/2023

Very simple scheduling, work completed quickly

Amelia M.

By Amelia M. | 7/24/2018

Everyone was very helpful and friendly!!

Karen L.

By Karen L. | 1/8/2023

Flawless visit. Excellent customer service

Joe M.

By Joe M. | 7/5/2018

"Thanks again to the Willow Lawn team. Needed some serious work done on my Tacoma and it was done timely, and in time for a trip. Truck ran great on the trip and running great now.Thank you again!!!"

Rayquan

By Rayquan | 1/8/2023

I participated in the painting of the catalytic converter program. My past experience with Midas involved a muffler that I had to get replaced every 18 months. It's too much trouble to keep bringing it in so often when I can just pay more and get a nicer muffler system that will last many years.