Midas

213 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

5301 West Broad Street,
Richmond, VA 23230

Derek W.

By Derek W. | 6/11/2019

I am extremely pleased with the service provided and will recommend them to everyone!

Jayson

By Jayson | 2/4/2023

Friendly and professional staff. Fast service. Was able to get a state inspection on a Saturday on short notice. Shop was noticeably busy but my wait was still not long.

Lian M.

By Lian M. | 6/6/2019

On top of it all and non pressuring. We?ll be back.

Sylvia

By Sylvia | 2/4/2023

Carlos, the Manager was very professional and greeted me in a friendly manner. He explained everything about the repairs that I needed in details including the price for the tire service needed. I have been a long time customer with Midas for over 10 years. Carlos is by far, the Best Manager at the West Broad St location đź‘Ź đź‘Ś

Scott H.

By Scott H. | 6/2/2019

Fixed flat quickly and got me in my way.

Dale J

By Dale J | 1/25/2023

I have been taking my car to this location for years, probably since at least 2009 with my old car and always have received great service and probably enabled me to keep the car for 13 years.

Anna M.

By Anna M. | 5/21/2019

inspections were inspected. car was card. five stars. extra star for proximity to target. six stars.

Zimmie

By Zimmie | 1/19/2023

Very simple scheduling, work completed quickly

anonymous

By anonymous | 5/11/2019

Midas always provides excellent service in a timely manner. Store manager and staff are professional, always explain and show me needed repairs.

Karen L.

By Karen L. | 1/8/2023

Flawless visit. Excellent customer service

Jonathan S.

By Jonathan S. | 5/6/2019

Fast turnaround and communicated wonderfully while work was performed.

Rayquan

By Rayquan | 1/8/2023

I participated in the painting of the catalytic converter program. My past experience with Midas involved a muffler that I had to get replaced every 18 months. It's too much trouble to keep bringing it in so often when I can just pay more and get a nicer muffler system that will last many years.

Neal H.

By Neal H. | 4/15/2019

Professional & courteous. Will go back for upcoming brake work.

Kay

By Kay | 1/8/2023

Your free catalytic converter marking program impressed me. Everything went smoothly and your staff were very pleasant

Katrina H.

By Katrina H. | 4/6/2019

"The service technicians were fast, friendly and professional "

WHITE

By WHITE | 12/29/2022

The staff at the location were friendly and very communicative with all of my services. They were willing to work with my schedule to get my vehicle into the shop and were efficient in getting the work completed while I waited.

Donald M.

By Donald M. | 4/3/2019

Did an excellent job replacing the radiator. Thank you.

Bharat K

By Bharat K | 12/22/2022

Oil change and vehicle complimentary check was done in an hour or so, it was convenient location for me

Ashley S.

By Ashley S. | 3/19/2019

"Midas did a wonderful job with the work on my car. I appreciate the full transparency, the app that communicates in a simple to understand yet thorough way, and the timeliness of the work performed. I highly recommend Midas for their quality, transparency,"

Vegas guy

By Vegas guy | 12/13/2022

Very professional and friendly service and people.