Midas

229 ratings
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Location

5301 West Broad Street,
Richmond, VA 23230

Derek W.

By Derek W. | 6/11/2019

I am extremely pleased with the service provided and will recommend them to everyone!

Jody b

By Jody b | 7/3/2023

Consistent service

Lian M.

By Lian M. | 6/6/2019

On top of it all and non pressuring. We?ll be back.

Sandy C

By Sandy C | 6/13/2023

People are very friendly and professional. They explain the work being done as well as the cost. They are very efficient and get you in and out as quickly as possible. They are a wonderful business. I changed from Honda because they are so much more accommodating. Can’t say enough good things about them.

Scott H.

By Scott H. | 6/2/2019

Fixed flat quickly and got me in my way.

jd

By jd | 5/27/2023

Clear communication and updates, friendly service.

Anna M.

By Anna M. | 5/21/2019

inspections were inspected. car was card. five stars. extra star for proximity to target. six stars.

Sylvia

By Sylvia | 5/22/2023

Manager, Carlos is the Best Midas manager for that location. He's professional, friendly and helpful. He explained in detail what was wrong with my tire and the cost of service. I feel that as a professional lady I can Trust Carlos Hernandez is taking care of my vehicle repair and that I am completely satisfied. Carlos is rated 10 +. Thanks

anonymous

By anonymous | 5/11/2019

Midas always provides excellent service in a timely manner. Store manager and staff are professional, always explain and show me needed repairs.

Nina S

By Nina S | 5/3/2023

Very clean waiting area, service was much quicker than anticipated and the staff was very helpful and friendly. Will definitely be returning!

Jonathan S.

By Jonathan S. | 5/6/2019

Fast turnaround and communicated wonderfully while work was performed.

Sandy C

By Sandy C | 4/26/2023

My car was scheduled for a routine oil change. I knew they would give my car a thorough evaluation for anything else that needed service. They were very professional and explained all the work and the costs associated with the work. Gave me the option of completing their recommendations. They were able to take care of everything in a timely manner so I did not have to schedule another appointment. I go there for all my automobile needs as I feel they give me the best competent service.

Neal H.

By Neal H. | 4/15/2019

Professional & courteous. Will go back for upcoming brake work.

Genae G

By Genae G | 3/31/2023

The service members are friendly and helpful. The waiting area is clean and the service is performed in a timely manner. I also appreciate the text that includes the overall inspection of the vehicle when the service was being performed.

Katrina H.

By Katrina H. | 4/6/2019

"The service technicians were fast, friendly and professional "

Anonymous

By Anonymous | 3/23/2023

Carlos kept me abreast of everything that was needed for my repairs with pricing. Always friendly and always available to speak with

Donald M.

By Donald M. | 4/3/2019

Did an excellent job replacing the radiator. Thank you.

Anthony F

By Anthony F | 3/20/2023

Thanks to Ebony the customer service representative for her utmost professionalism. Special thanks to the owner/manager Roland for his complete honor assessment on my car repair need. Also, thanks to the Technician who replaced my radiator/cap.

Ashley S.

By Ashley S. | 3/19/2019

"Midas did a wonderful job with the work on my car. I appreciate the full transparency, the app that communicates in a simple to understand yet thorough way, and the timeliness of the work performed. I highly recommend Midas for their quality, transparency,"

S.R. Brown

By S.R. Brown | 3/14/2023

Love the location, the people are smart, personable, knowledgeable, and fun to be around with. I would absolutely recommend this Midas to folk’s because I recommended it to my ex-wife because she was my transportation for pickup.