By anonymous | 1/19/2020
Midas always provides quality service.
By Nina S | 5/3/2023
Very clean waiting area, service was much quicker than anticipated and the staff was very helpful and friendly. Will definitely be returning!
By anonymous | 1/3/2020
friendly, quick, informative
By Sandy C | 4/26/2023
My car was scheduled for a routine oil change. I knew they would give my car a thorough evaluation for anything else that needed service. They were very professional and explained all the work and the costs associated with the work. Gave me the option of completing their recommendations. They were able to take care of everything in a timely manner so I did not have to schedule another appointment. I go there for all my automobile needs as I feel they give me the best competent service.
By CARY G. | 10/22/2019
I was tired of using dealerships that rip you off! Midas of Richmond practices what they preach! The Broad Street location near Willow Lawn has super people and excellent technicians! Definitely recommend and they are a true partner with the community!
By Genae G | 3/31/2023
The service members are friendly and helpful. The waiting area is clean and the service is performed in a timely manner. I also appreciate the text that includes the overall inspection of the vehicle when the service was being performed.
By Scott H. | 9/12/2019
Always excellent service! They inform you of any upcoming maintenance items and any that may be needed now.
By Anonymous | 3/23/2023
Carlos kept me abreast of everything that was needed for my repairs with pricing. Always friendly and always available to speak with
By anonymous | 9/4/2019
Above and beyond as always!
By Anthony F | 3/20/2023
Thanks to Ebony the customer service representative for her utmost professionalism. Special thanks to the owner/manager Roland for his complete honor assessment on my car repair need. Also, thanks to the Technician who replaced my radiator/cap.
By Richard M. | 8/30/2019
"I was just getting an oil change on a friday before starting a 4hr drive. Sadly, I did not plan ahead and didn't have an appointment scheduled. I brought my car over and let them know my situation as it was already midday. They said they would do their bes"
By S.R. Brown | 3/14/2023
Love the location, the people are smart, personable, knowledgeable, and fun to be around with. I would absolutely recommend this Midas to folk’s because I recommended it to my ex-wife because she was my transportation for pickup.
By anonymous | 8/27/2019
I now have a new exhaust and tailpipe thanks to the wonderful staff at Midas Richmond. My car also passed inspection. I've taken my Honda CRX to this business for more than 26 years and they never disappoint!
By Sylvia J. | 3/4/2023
Manger Carlos, he is very knowledgeable, friendly and explained everything to me so that I could understand what was wrong with my vehicle. He is the Best Manger MIDAS has had at the Willow Lawn Board St location. He is very hands on with the staff 👏 Do Not move him to another location. I am a long time customer of over 10 years. Thanks
By anonymous | 8/24/2019
Everything was done in less than an hr and inspection they did let me know everything that needed to be done and what was good at the time
By Anonymous | 2/27/2023
Loved booking online. Carlos (manager) was super friendly and had a great rapport with clients.
By anonymous | 8/10/2019
Service done accurately and quickly.
By Mark R. | 2/23/2023
Staff were all helpful and took care of all my needs.
By anonymous | 7/29/2019
Excellent customer service! They took me without an appointment. I was in and out!
By Jenna P | 2/16/2023
I’ve been taking my car to Midas for a few years now and I’ve grown to know the employees pretty well. They do a great job with my vehicle and they’re always willing to explain what needs to be done and give me any discount they can to make the process easy. I love Midas and will never take my car anywhere else!