Midas

229 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

5301 West Broad Street,
Richmond, VA 23230

Tommy J.

By Tommy J. | 3/6/2018

I brought my car in for to see what was wrong with it not knowing that my car had a recall however I spent $900 and they did not fix the problem they will not reimburse me I believe Midas is Crooks they just there to replace Parts they do not care for the

Jeff H.

By Jeff H. | 1/5/2021

You have top notch people at your willow lawn store. Short pump too.

anonymous

By anonymous | 2/16/2018

The service was awful. Employees had no concern for myself as a customer while they were ALL on youtube. Had no concern to address my questions about my vehicle.

anonymous

By anonymous | 12/15/2020

Very fast very friendly. Would recommend to anyone

Regie F.

By Regie F. | 1/9/2018

"I was very disappointed with my service. I came for an oil change and an inspection. I ended up paying for a new muffler. My muffler was not rattling, smoking, leaking or making any noise. I was told on the top of the muffler the seam was corroded. I have "

anonymous

By anonymous | 12/7/2020

Good service. Easy to schedule appointment online.

Craig K.

By Craig K. | 12/16/2017

We recently brought our vehicle in for an oil change and to have a wiper repaired. My wife was informed that the repair couldn't take place until a few days later and was under the impression that she was paying for the repair ahead of time and would not

anonymous

By anonymous | 11/12/2020

Highly recommended! Great service and nice people too!

anonymous

By anonymous | 10/27/2017

Brought my car in for an inspection and found that I needed back brakes replaced. They replaced the back brake pads but when I went to leave, the brake pedal went to the floor and my car barely stopped. This was unexceptable being that they should have realized this when driving it out of the shop or test driving it?? After paying $320 for service, this should not happen! I was then informed that it was the front right brake caliper that needs replacing??? This is another $220!!! CRAZY

Earl D.

By Earl D. | 11/2/2020

Great and easy state inspection.

Ami B.

By Ami B. | 7/26/2015

When I phoned to inquire about an ac repair they were very friendly. That's where the good service ended. It took almost four hours for diagnostics despite scheduling after which they could not give me a clear answer. All they could say was that I need to

anonymous

By anonymous | 10/28/2020

very professional and quick.

Nakita G.

By Nakita G. | 9/2/2020

Mike was a great help with telling me all that was wrong with my car. I appreciate the service they provide and the communication.

Susan O.

By Susan O. | 8/14/2020

Tire pressure light comes on. It?s Friday afternoon and I?m downtown at work - 15 * miles from home (did i mention is Friday afternoon?!!). Called Scott?s Addition location and talked to Daniel. He fit me in. Turns out there is a nail near the sidewall - n

Robert R.

By Robert R. | 8/2/2020

Midas Richmond did an outstanding job with my car. Prompt. Efficient and friendly

Charlie A.

By Charlie A. | 7/6/2020

I had an oil change and the staff was great. They made me feel great and I will be back for more service on my other Vechile?s. I want to say thank you.