Midas

229 ratings
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Location

5301 West Broad Street,
Richmond, VA 23230

Mills B.

By Mills B. | 4/19/2018

"The repair was completed in a timely period, overall it was great a experience "

Sandy C

By Sandy C | 4/13/2022

I appreciate the friendly and professional atmosphere. After evaluating my problem they explained the options and the cost. Even showed me what my brake pads looked like. They also recommended a 60,000 mile service that would be needed in a few months. I was happy to get it done so I would not have to return for another service. I have nothing but very positive feedback for this business. I am so happy I found them so I do not have to deal with an incompetent Honda dealership!

Rodney T.

By Rodney T. | 4/19/2018

Good service.

Anonymous

By Anonymous | 4/5/2022

Great service, they go into detail checking your vehicle and explaining all it needs. Service advisor upfront maybe Carlos was very informative. And the female was very kind and quick with checking me in and out for my oil change.

Monica P.

By Monica P. | 3/19/2018

This location's customer service was great. They took my coupon with out any issues and changed my oil and checked everything in a timely manner. They were honest and upfront about everything. Did not try and upsell or make thing seem worst then they reall

LeroiJ

By LeroiJ | 3/7/2022

The morning staff on 3/8 were phenomenal and the care crew did a superb job. I always feel like my car runs better after getting it serviced at Midas WillowLawn

anonymous

By anonymous | 12/17/2015

Service was done quickly.

Shelley W

By Shelley W | 3/5/2022

Setting up my appointment was easy, explained what was wrong with my vehicle and the costs. Told me what should be done now and what can wait for future time.

Anthony D.

By Anthony D. | 5/19/2019

"Well...the tech that got my job...literally had to be told what tire to remove!????!?!? He did the bare minimal, Any assertive person could have seen my wheel hub and whatnot sitting in the front seat, when they drove truck in??? And the rest was in the pi"

SRW

By SRW | 3/4/2022

Carlos and the entire staff very helpful.

anonymous

By anonymous | 3/6/2018

The oil change prices is awesome. The other prices for work is extremely high. almost $300 to fix a muffler strap that is loose come on.

Candace G.

By Candace G. | 2/12/2022

Excellent very helpful and nice employees

Shameake B.

By Shameake B. | 2/19/2016

My check engine light was on paid out over $300 and check engine light came back on late sat night. I didn't go out Monday due to weather and was under the weather tues-wed. I did call wed and spoke with Sara to come in on thurs @4 but I totally forgot abo

Sam S.

By Sam S. | 12/14/2021

"The Midas team did an excellent job on my oil change. Complete vehicle inspection, everything done within the time frame they told me so I could keep a scheduled business appointment."

Brianna W.

By Brianna W. | 12/11/2021

"I had my cars serviced at the Hull Street location several times and made an appointment at the Broad St location since it is closer to my new place. Big mistake. When I arrived, none of the staff were wearing masks indoors, selfishly disregarding my safet"

Mary B.

By Mary B. | 11/24/2021

On Saturday Nov. 20 I took my Jeep in to get the brakes looked at. The people at Midas were amazing! They communicated with me every step of the way and worked with me throughout the process. I will definitely be going back to this location!!! Thanks e

Josh R.

By Josh R. | 7/19/2021

"Their pricing is outrageous. I had an oil change done and it was over $80. I've had the same service done with the same oil, etc. at my local.garage and it was half the price. They are nice people but I won't be going back. "

Maxwell B.

By Maxwell B. | 6/18/2021

The employees here were very friendly and helpful. Got and inspection here when all other places wouldn't be able to take care of me.

anonymous

By anonymous | 7/27/2018

My daughter took the car in and they changed her 800.00 dollars to put ball joints and install bolt on the front seat they really took advantage of a single woman

Jason C.

By Jason C. | 6/17/2021

"Nice people, clean and comfortable waiting room, fair prices and broad range of services available. I would and plan to return!"