Midas

155 ratings
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Location

3820 Sunbeam Road,
Jacksonville, FL 32257

Myra M.

By Myra M. | 8/31/2017

I had a great visit . thank you allen

Anonymous

By Anonymous | 8/3/2023

Rebecca was very polite and respectful. She made me feel comfortable about the service I was getting.

Denise H.

By Denise H. | 6/24/2017

Always a good job and explanations clear. Never feel taken advantage of.This last visit took a long time....Please change my e mail address in your files and for contacting me. Thanks....

Moe2023

By Moe2023 | 7/26/2023

Jacob & Rebecca took great care of me! I had received a very highly overpriced quote from a Kia dealership & feel like not only did I get a great price but, the customer service & communication was excellent! FIVE STARS! Thank you!

Joy L.

By Joy L. | 8/11/2020

"I stopped at this shop today to get my tires checked. There were 3 men inside when I walked in, one being the manager. The manager and I?m guessing probably assistant manager we?re behind the counter and one of the shop guys was coming from behind the coun"

T.T

By T.T | 7/20/2023

Great customer service at front desk and the tech with my 2011 lincoln mkx

Jamie C.

By Jamie C. | 6/28/2021

This survey u sent me has wrong info the last name and car is wrong. Got 2 new tires had to come back because of a flat. The telephone number is wromg. Have spent lot of money on this car with midas.

John k

By John k | 6/21/2023

All was explained, what they promised they did and most of all everyone was friendly and welcoming.

Bill H.

By Bill H. | 3/11/2022

"One week ago today, I had tires rotated and balanced. A lug nut was not properly tightened and came off. When I brought the vehicle back, I was not given an apology and was told the lug nut was ""a specialty"" lug nut and they could not replace it. I was tol"

drgk

By drgk | 6/21/2023

It seems to be the only place I can take my Mercedes, bring my own oil and Mercedes filter, and have them perform the labor. Great price, friendly staff, and I like that I can get an appointment.

mj t.

By mj t. | 8/9/2021

I recently moved to Jax & thought I was dealing with a reputable company!? After replacing all pads/rotors ($1100) job I had to go back FOUR times and they never remedied the situation & instead sent me to the dealership (they BROKE the brake light switch

Enrique T

By Enrique T | 5/30/2023

First of all the girl that works for Midas was always keeping the bathroom clean

Will A.

By Will A. | 6/6/2020

"You find out the hard way where and where not to take your car. Needed an oil change, battery, and air in my tires. After a 90 minute wait I was quoted $330...woah. Looked at O'Reilly's online my battery was $124...air filter $11.99. The service writer ask"

HeatherH

By HeatherH | 5/20/2023

Rebecca was a absolutely blessing! She made a crappy situation better and pleasant! She knew her stuff and went above and beyond to help us with whatever was needed!

Kristine M.

By Kristine M. | 5/22/2019

"For a $400* bill I received a Military Discount on a portion, and the service I received certainly reflected it. Very disappointed at the lack of communication with the Front Desk and the Technicians. Front Desk does a good job of promoting their service"

L P

By L P | 5/6/2023

The staff offered me a discount. We’re very kind to me; I made a mistake when scheduling and they weren’t rude about it at all. Overall very satisfied & they maintenanced my car VERY fast.

Lakeisha m.

By Lakeisha m. | 11/27/2018

I went in for a simple tune up and came out with a 1900.00 service invoice and my truck is now running worse than when I came to get the issue fixed. The manager Tony was not helpful in resolving my true issues and now I have to go to a reputable auto cent

Bob T

By Bob T | 5/4/2023

Young lady at front counter was very helpful with check in and check out

David R.

By David R. | 10/6/2018

"Brought my truck in for an oil change and a brake inspection. I was quoted over $1400 for the just the brakes when I told the manager I was taking it somewhere else, he became rude and aggressive, then tried to guilt me into his repair. Long story short,"

Shannon

By Shannon | 5/1/2023

Everything was explained to my fiance ce and I what needed to be done. The vehicle needed more work than what originally thought and midas helped us with easy pay and was able to get it done.