By anonymous | 7/27/2017
ALWAYS GREAT SERVICE! THANK YOU!!
By Em K | 1/2/2023
Efficient Product Available Comfortable waiting area AND all the workers spoke to me and we had friendly conversation as they walked through.
By anonymous | 9/6/2019
Always good service here, so far! More characters needed, so here they are.
By Dawn k | 11/10/2022
All of the staff was very helpful and knowledgeable and very friendly and I feel like they went above and beyond in helping me during my visit and the timing was amazing
By anonymous | 9/6/2019
Gerald was the one that helped me. He was patient, listened carefully and answered all my questions. Informed me of any additional repairs that were needed and set up an appointment to take care of the repairs.
By April Gonzales | 11/1/2022
great service and serviced vehicle in a timely manner.
By anonymous | 9/6/2019
I waited two hours for my back break drums to be replaced. I wasn't happy with that but my breaks are fixed...grateful for that!
By MAGABeard | 10/14/2022
In / Out 20 minutes. Pressure sensors verified. Paul Creeping is knowledgeable. Beautiful fall day!
By anonymous | 9/6/2019
I have always had great experience with big o tires. Glad to Take my vehicle there and feel safe about driving away.
By Smiley | 9/23/2022
Big O was able to get us in next day with an appointment. I thought we were going to have to wait about an hour, but everything was done in about 40 minutes!
By anonymous | 9/6/2019
I don't go to town often, and when I do, it is usually an impromptu trip. Such was the case on Wednesday. My pickup truck was due a servicing, so I called the shop to see if they could squeeze me in. They confirmed there would be no problem and, since I would have to wait there while the servicing was being done, they would get me right in. Well, when I got there, I was told there would be a half-hour wait before they could get to me. Fortunately, I was able to take care of another errand I needed to do within that half an hour. When I returned, they had all the paperwork ready and took the truck right in. Had it not been for the delay, there would have been five stars!
By Theresa V | 9/17/2022
Fast and efficient! Had a nail in my tire, fixed me right up. In and out in an hour.
By anonymous | 9/6/2019
We had coupon.... Tom forgot it. Was in jeep. We use big o all the time.... should have gotten the discount, not e enough asked...
By A Gonzales | 9/16/2022
A+ customer service
By anonymous | 9/6/2019
Someone was in glove box. Stuff on floor. No reason for that.
By Napoleon F Quintana | 9/7/2022
excellent service
By anonymous | 9/6/2019
Bought tires. They put them on and over tightened the lugs didn't use torq wrench. Cost additional $$ the following week. Had to replace two rotors and brake s. Rotors got warped
By Juanita Martinez | 9/6/2022
The knowledge of the crew and the friendliness of the workers.
By Mike | 9/6/2019
Horrible, took six hours to get four tires put on my truck. Tried to balance the tires three different times and couldn't get rid of the vibration that occurred at highway speeds. They told me they had to order different tires and I would have to come back the next afternoon. Took it to a different tire shop down the road and they had me on the road in 15 minutes vibration free. Went back to BIG 0 to let them know. They didn't offer to wave their labor or mounting and balancing fee ($140) or to pay the bill from the shop that had to finish their job the right way ($45).
By RTD | 8/24/2022
Juan is friendly and knows what he is doing fast customer service