By Rita | 9/6/2019
I was very pleased with the service, they were able to get me in quickly. Customer service was great, the employee taken care of me, called to ask about a change in the tires originally quoted, very helpful in explanation of tires and other needs. I will definitely recommend them to friends
By Mike Holstun | 1/14/2022
Excellent customer service, job completed on time. Fair pricing and good communication from start of service to completion.
By Patricia | 9/6/2019
Professionally greeted by James. He listened to my needs and concerns, pulled up my history on the computer, then based on his initial assessment of my older tires, he said I needed an alignment along with the new tires. I waited while the service was done. The staff was friendly, the service was performed quickly, and the warranties were explained fully to me. James also included a Nation Wide Directory, since he knew I was going to be traveling out of state. I definitely will recommend Big O Tires!! Thank you for your work ethic and professionalism!
By Marcos R | 12/6/2021
Fast and easy. Communicated what I needed and the associate gave me my options and went over warranty for my options. Tires were in stock and was able to get them switched out at the same time.
By James | 9/6/2019
Have used this store for years. The new owners carry on the pride of past owners. Recommend this store to anyone. GREAT SERVICE
By Gina B | 12/6/2021
Called to see if I could get in that day and they were able to accommodate. Quick oil and filter and inspection. Front tires too bald. They found me a suitable and affordable replacement.
By David | 9/6/2019
great service. good price on tires.
By Pablo | 11/20/2021
They were very fast and convenient I liked that the front desk guy was super fast at taking care of what I needed and so we're the mechanics.
By Tracie | 9/6/2019
Ugh, third flat in the same tire. Recommended to replace it. Done, and in and out in fifteen minutes! Love these guys and gals
By Big deal | 11/19/2021
Fast service, nice peaple ,polite,and communication was on key.
By Sylvia | 9/6/2019
I was very excited on how I was attended with very respect. I noticed that one of my hub cap emblem was going to fall off & the last people that looked at my tires were the guys at Big O Tires, so I went back there & they looked at it and said to me "don't worry Ms Rodriguez we will order another one for you" Thank you for all the good attention I have received from Big O Tires staff!!!!!!
By Tony R. Sedillo | 11/8/2021
I enjoy the customer service, the prompt reminders and offers for Oil changes & tire rotatiosn
By E. J. Ward | 9/6/2019
Always a great crew, very friendly , knowledgeable, great service. They make any problem a joy . They take care of everything and always make you feel welcome.
By Pod Squad | 10/29/2021
We are 6 weeks into an 8 week RV trip across the US. Heard a noise in the trailer brakes outside of Roswell, NM. Pulled in to Big O. They thought it was a something serious-as did we- and pulled the tire and brake from right away. Turned out to be something fixable, they found the parts, and got us back on the road in less than 2 hours. They were absolutely awesome!!! Cannot recommend enough!!
By Claire | 9/6/2019
Had an appointment at 8am. New tires were installed and I was on my way in 45 mins.
By NN | 10/11/2021
I had an issue with my vehicle (had been told that it was the Front Passenger CV Joint). I called the Big O location in Roswell. James was great - he said the techs would inspect the vehicle to determine the actual problem. It turned out be NOT be the CV Joint, but a much less expensive issue. My vehicle was ready very quickly and now drives perfectly once again. Thanks, guys!
By anonymous | 9/6/2019
Nice people doing an excellent job. No need to say more.
By Mike B | 10/8/2021
The repair was done on time and cheaper than quoted
By Darin Chandler | 9/6/2019
impeccable service, speedy too.
By Carrie | 8/30/2021
The staff was very friendly and helpful