By Kinjal C. | 6/6/2018
Thank you
By JoeC | 7/12/2023
I had my car aligned at a different shop, and it was not terrible but it was definitely off. Caleb & his team had it fixed in one 30-minute visit.
By Leah W. | 6/5/2018
Have been going here for a while for my oil changes. This time needed a few other things taken care of. Gave me a very good price and fixed it while I waited. Keep up the good work
By Jose R | 7/12/2023
Caleb is a true professional.
By Desiree C. | 4/10/2018
"I didn't have an appt, but the manager put a full set of rotors and brakes an hour before closing and went out of his way to make sure that I was safe."
By Senior Service | 6/30/2023
Service was quick. People were polite and friendly
By Kim P. | 3/7/2018
I have people telling me all the time i'm crazy to still drive from Springfield to Midas in Hermitage but the customer service can't be beat. Loyal to the end...Blake and the guys are awesome!
By JP | 6/22/2023
Been using this location for almost 1 year. They are honest, and there is no “pressure sales” ever, unlike dealers. The pricing for Midas services are more in line with my budget than what Beaman charges.
By Russ K. | 3/6/2018
good service
By A Donnelly | 6/3/2023
Staff were very friendly. I waited less that 30 minutes for the service. Making the appointment online was fantastic. I have already recommended Midas to a few people
By anonymous | 2/12/2018
Midas on Lebanon pike did a fantastic job. Robbie was determined to figure out why my car was overheating, even staying late to help assess the problem. It needed to be left overnight and was being worked on by 7:30 am the following morning. Picked the car up and drove it out of town with 0 issues the that same day. I know they will do their best and give you options, not ever making you feel forced into one avenue. They were professional from start to finish.
By TaraD | 5/13/2023
My service was great!!
By Ben S. | 1/19/2018
"Brought my Pilot in for service, they told me what was wrong, gave me the price and took care of the problem. They stayed late on Saturday night to finish it in one day, I really appreciated the mechanics doing that. "
By JP | 4/25/2023
I “experimented” with this Midas location about 14 months ago. I needed rear brake service on my truck and didn’t want to pay the ridiculous quote received from the dealer where I purchased. Midas was much less expensive, not to mention friendlier and faster with the service. I have returned two additional times in the past year for different services and have been pleased each time. Not to mention they were much kinder to my wallet!
By anonymous | 1/17/2018
I love Midas and trust their work.
By WadeM | 4/22/2023
This location was out of my way, but the location closest to me did not have the necessary equipment to do the job. I would go back to this location because of the OUTSTANDING customer service I received while I was there. From the Manager to the staff...ALL OUTSTANDING
By Paula B. | 1/13/2018
The Midas in Hermitage is always very thorough with my car. They have great customer service. Totally trustworthy with my car.
By MollyM | 4/10/2023
The employee that did my check in/check out (I THINK her name may have been Lori, but not for sure) was so very helpful and went above and beyond to make sure I understood about my tire pressure, need or not for tire rotation, etc. Walked out to show me what she instructed and I left there a very happy customer! Nice breath of fresh air experiencing GREAT customer service for a change! Will definitely return!
By Diana C. | 11/26/2017
This Midas is great! The guys are very friendly and are always willing to help and recommend what?s needed.
By Sue T | 3/25/2023
Knowledgeable staff, no issues with setting up the financing. Same day service. Friendly and professional staff