Midas

155 ratings
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Location

5618 Douglas Avenue,
Des Moines, IA 50310

Teri K.

By Teri K. | 10/20/2013

"Tom and the guys were great! The repair cost less than a competitors estimate and it took less than an hour, not a day as noted on the estimate. I'll be recommending this shop, and I'll be planning my oil changes there. I couldn't have asked for better s"

Hayes34

By Hayes34 | 4/25/2023

Great communication, Priced within the range that was manageable. Fast service. Excellent inspection. Would recommend Midas especially this location to anyone.

nicole  g.

By nicole g. | 5/29/2013

"Had a problem with the oil change a week prior, so i called them. The manager Tom, was very friendly, respectful, an did everything in his power to make it right. I had a gas leak in my gas line an tom fixed it for FREE!!! best customer service i have had "

Ben Flynn

By Ben Flynn | 4/18/2023

The crew and staff were wonderful to talk with while I waited for my oil change. I was able to schedule another appointment while I waited for another vehicle as well.

Mark L.

By Mark L. | 12/26/2020

"Flex plate broke again torque converter sounded to be moving back and forth off the line in its seat I am broke Down in the cold walking miles to use a, phone scott Thompson stated he has a 5 star ford mechanic at Ingersoll repair shop should have went the"

Cardinals Fan

By Cardinals Fan | 3/21/2023

explained the work I needed done, the vehicle was checked for other issues, such as tire wear and tie rod being loose, issues needing work now were done, those that could wait were detailed on my receipt so they could be addressed later

tim h.

By tim h. | 9/29/2016

I wrote a complaint about tire rotation issue. (taking advantage of a teenager) In matter of hours Midas contacted me and resolved the issue. Great to see a company take care of the customer with service issues. I will return to Midas in the future.

Chuck

By Chuck | 3/18/2023

They diagnosed the issue quickly, gave me an estimate and kept to the estimate. No one tried to upsell me or BS me into additional purchases.

Alicia A.

By Alicia A. | 5/31/2019

"I had 4 new tires mounted on the SUV & 8 day later the ABS system is failing & the breaks are no longer stopping the vehicle. $2,000 * spent on Tires, Shocks & a Sway Bar... Now it feels as though i am sliding on a sheet of ice & waiting for the breaks to "

Chris H

By Chris H | 3/15/2023

The oil change was within thirty minutes

Rusty S.

By Rusty S. | 8/28/2021

"I had an oil change appointment on 8/28 at 9AM, when I arrived I was advised even though my appointment was on the schedule my oil change would take 1 1/2 - 2 hours to complete by a very rude person working the desk. I noticed that only one car was current"

Bryannamom

By Bryannamom | 1/13/2023

I am from Green Bay and needed to get my muffler up. I scheduled online and was called right away the next day. Everyone was amazing helpful and super fast

Fuck Y.

By Fuck Y. | 5/17/2021

"These guys will scam you for every penny you have. They?ll tell you what you need and you?ll say ?sure okay? and end up with a $5,000 bill because they don?t tell you the cost they hope you don?t ask. Scammers"

Allan a

By Allan a | 12/30/2022

I had some electrical problems that they fixed at no cost to me. I ended up with an oil change and a fully functional car.

Don B.

By Don B. | 7/22/2020

I was a litttle dissatisfied in how I was treated during the duration of my car being worked on. I also wasn?t happy with the outcome of my brakes because they are starting to squeak an squeal when I slow down. Now I don?t know if that?s supposed to happen

Kesho Scott

By Kesho Scott | 12/13/2022

Manager explained the procedures Parts came fast They shared where we could eat while waiting Clean bathrooms

Frank C.

By Frank C. | 6/16/2020

Driving across the country and my drive shaft started acting up. I told them the problem and they were convinced it was my rear end. They changed my diff fluid and said that might fix it the problem.I took my car to a real garage and turns out the problem

Keri

By Keri | 12/10/2022

Everyone was very friendly they explained everything that made complete since instead of going around bout things..i most defiantly will be returning and recommending Midas to anyone thay needs their car serviced. I highly recommend Midas.

Stacy  M.

By Stacy M. | 10/25/2019

Yesterday my daughter came in had tires balanced in the process they damaged the tire sensor and is not helping to fix it never had that light come on until this service! Don?t recommend them period manager is an idiot

Erikheim

By Erikheim | 12/2/2022

The service was excellent and the people were so friendly.. it made my tire change go by pretty fast. That was the best experience I've ever had at any shop ever to be honest.