By Albert | 10/7/2019
Very friendly and courteous front desk
By ALP | 4/19/2024
Good price. Quality product
By Virginia M. Stromer | 10/7/2019
I was extremely pleased with the service and explanations I received from Dalton Howell. He answered all my questions and was very patient with me. When I need other services I will contact him personally. The gentleman who drove me home and than picked me up when my car was ready to go was very nice and I enjoyed chatting with him. You have a great group at Big O. I recently moved to L.V. From Ukiah, Ca. Victor Virgil was the owner of of Big O there and we did business exclusively with him For 33 years! We considered him and friend and his service was five star.
By Chad | 4/18/2024
I keep bringing my cars here because the service is great.
By Monica Stout | 10/4/2019
Amazing help!!!!! I had a nail in my tire and they were happy to fix it at no cost!
By Lisa G | 4/16/2024
Every one was great, friendly, respectful, went above and beyond the call of duty to try and find the problem with my car
By Lee | 10/2/2019
Very professional. Called me when the car was ready along with it being ready when promised. I recommend them highly.
By PattyD | 4/13/2024
Nick and rest of staff that I spoke with were friendly and welcoming. Quick service too!
By Tye | 10/1/2019
Got me in same day very nice and quick!!
By darryl c | 4/12/2024
escellent service
By Dennis | 9/27/2019
I will be back for tires in the future.
By Anonymous | 4/10/2024
Got in and out quickly
By Troya | 9/27/2019
Prompt service
By Galen H | 4/9/2024
Appointment was easy to schedule and met with my schedule. Service was completed in a timely manner. Staff were pleasant and professional.
By Stephen | 9/26/2019
LOVE BIG "O".
By Bonnie | 4/8/2024
Flat tire
By Greg | 9/25/2019
I was in and out quickly. Everyone was friendly also.
By Jack L | 4/6/2024
Very professional and excellent communication
By Bryan | 9/25/2019
Thank you for being open on Sunday. The store manager had the best customer service.
By Anonymous | 3/29/2024
Beginning to end! I initially called to know what the process was to have my car towed to the location. The instructions given were clear. Brandon, the contact person, called me a few times to give me the initial diagnosis of the car, to let me know the total charge and to let me know the progress of the work being done. Check out was quick and when the person noticed that I was going to pay with AMEX he reminded me that there would be an additional charge. Great service overall. I stopped going to this location for a couple of years because the quality of the work and workers had gone down drastically. I was told there were a few new employees so I'm giving it one more try.

