By Dana | 9/6/2019
the guys are great. They get me in and out fast, and advise me of potential issue with my truck.
By Bob C | 11/5/2022
The person who checked us in was very helpful and friendly. He took the time to make sure we were taken care of the first time and did not have to return.
By anonymous | 9/6/2019
I've been a long time Coustomer with multiple vehicles and have never been disappointed!
By Beachgirl | 10/23/2022
Honesty! Needed a patch repair for one tire. Didn’t try to just sell me a new tire. Very appreciated.
By Larry | 9/6/2019
My purchase and service was punctual and was very easy and convenient for me.
By Marc G | 10/19/2022
Great counter person, great service. Friendly, communicated status as progressed and was ready for my scheduled appointment
By Carolyn | 9/6/2019
I went to Big-O to get tires and an alignment. Not a credit card application. They were friendly but not pushy.
By Peewee Henson | 10/14/2022
They corrected a brake and and a wheel bearing issues. I drive a one ton dually. Not easy repairs by any means
By Barry | 9/6/2019
I have 5 cars and trucks in my office plus personal..no dealers touch my cars..all go to BIG O
By Dino G | 10/11/2022
Friendly, helpful staff. Available appointments.
By Laura | 9/6/2019
Team was extremely friendly and very helpful; I didn't feel like they were trying to sell me more than I needed.
By DDK | 10/2/2022
Service, availability, knowledgeable employees, close to home
By Kimberley | 9/6/2019
Thank you to Jayson! He was very friendly and had my truck in and tires changed in less than an hour! :)
By Pauper | 9/3/2022
The staff at the West Charleston location are very accommodating and very knowledgeable. Cheech was able to provide an estimate of price, availability of my tire & the ETA. No one wants to be forced to purchase a replacement tire but it happens and they made incredibly, effing easy.
By anonymous | 9/6/2019
While Big O is a big company I have always felt the "family-like" customer service. They always go the extra mile.
By Mikeinvegas | 9/1/2022
Great group of guys
By Sierra | 9/6/2019
Pedro (I believe was his name) treated me so kindly and was able to find me a great deal on tires.
By LoriK | 8/21/2022
Handled repairs efficiently, professionally and as they told us they would.
By Holstein | 9/6/2019
I needed a new battery. They took care of me right away and I was back on the road 30 minutes later!
By Dockwalls | 8/12/2022
The agent I first encountered was friendly and professional. He advocated for prompt driving of my vehicle. He honored the coupon price.

